Welcome to the Accelevents auction video overview. Below, you will find a series of videos that take you through the auction setup and activation process:
Auction Creation
Adding Your Auction Items
Setting Your Auction Date and Time
Setting up Credit Card Processing
Activating Your Auction
Frequently Asked Questions
How long can an auction run?
It can run up to 3 months
How do I set the start date of my auction?
The start date of your auction is when you activate your auction
What does it mean when I already activated it but it goes back to test mode?
You probably did not set your end date to a later date, and while setting up your auction the time ran out.
To set your end date and time, just go to Auction > Settings, change the time and scroll down to reset. Resetting will not delete your items, but it will remove all the bids.
Once you're ready to launch your auction, just contact our support team to reactivate your auction.
When are winners selected?
Once the auction is over, you should see the winners in Auction > Bidders & Winners > Winners tab
How do I arrange to send the items to the winners?
You will have to arrange that externally, there is no option to arrange that from within Accelevents.
When do I pay the activation fee?
This will be paid upfront when you activate your event in Settings > Billing
When do I pay the $1 per bidder fee?
It will be automatically be charged to your card at the end of the auction.