For virtual events:

Accelevents Fixed Fee = $0
Accelevent % (of ticket price) = 7% or 9% depending on your plan
Stripe/Square Fixed Fee = 30 cents = 0.30
Stripe/Square % (per transaction) = 2.9% = 0.029

For in-person events:

Accelevents Fixed Fee = $1
Accelevents % (of ticket price) = 1% (non-profit) or 2%
Stripe/Square Fixed Fee = 30 cents = 0.30
Stripe/Square % (per transaction) = 2.9% = 0.029

For hybrid events:

For your hybrid tickets, the computation will be the same as virtual event tickets.

Absorb or Pass the Fees

Accelevents gives you the option to have your ticket purchasers pay the Stripe/Square credit card processor fees and Accelevents percentage themselves as a part of their checkout process, meaning this cost will not impact the cost of your event. However, it will increase the buyer's total payment.


To pass the ticketing fees on to the ticket buyer we first increase the final payment amount charged to the customer to account for the fees you’re paying Accelevents and Stripe/Square. 

However, as you increase the total amount you ask Stripe/Square to charge, you’re also increasing the Stripe fee, because Stripe’s pricing is a flat fee plus a percentage of the total charge amount. You’ll need to figure out what gross amount you need to charge such that, after Stripe deducts its fee, you receive some predictable net amount.

To save you some time, the calculation to determine that amount looks like this:

Total charge is how much you will have to charge in total

In the US (assuming standard US pricing of 2.9% + 30¢ per successful charge):

Here's an example:

Ticket Price = $10

Accelevents Fixed Fee = $0

Accelevents % (of ticket price) = 7%

Stripe/Square Fixed Fee = 30 cents = 0.30
Stripe/Square % (per transaction) = 2.9% = 0.029

$10 + $0 + $0.70 + $0.30 / .971 = $11.33

For more information on Square's fee, please click HERE

For more information on Stripe's fee, please click HERE

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