If you're not using the Accelevents to Salesforce integration to add or update contacts after registering in Accelevents, you can still have the attendee information appear in their Salesforce record by creating a Zap!

With this Zap, their order form answers will show in Salesforce and other auto-generated information like their order number, ticker number, ticket name, magic link, and more.

Your Zap would look like this:

Create a Zap

Part 1: New Ticket Purchase Trigger

1. Access the Latest Accelevents App and Log In

You can start by clicking on this link, which will allow you to use the most up-to-date version of our app, Accelevents. Sign up or log in to your Zapier account.

If you're already logged in, click Connect Accelevents to 5000+ apps.

On the next page, you'll see your Zap setup page, wherein the app selected is Accelevents.

2. Select the Trigger

In the Event dropdown, choose New Ticket Purchase Trigger

3. Connect Your Accelevents Event to Zapier

Click Sign In, and a pop-up will appear where you can enter the API Key.

To get your Zapier API Key, open your event admin console in Accelevents

Go to Settings > Integrations
Enable the toggle for Zapier Integration
Click on Configure, then copy the generated API key.

Paste the API Key to the Zapier pop-up, then click Yes, Continue to Accelevents.

You should see the event connected to your zap. Click Continue.

4. Test the Trigger

Click Test Trigger so Zapier can check for a successful connection between the two platforms.

Select a transaction to test. Then click Continue with selected record. If the test is successful, it will move on to the next step.

Part 2: Find the Record in Salesforce

1. Select Salesforce for Action

2. Select Find Record

Search and select Find Record in the action event dropdown

3. Connect Your Account to Zapier

If you've previously used Salesforce for your Zaps, you can select the account from the dropdown or click + Connect a new account. Once selected, click Continue.

4. Choose the Salesforce Object

Search for the object that has to be updated. In most cases, it's the Contact or Lead object that you'll need to update depending on your preference. You can also select other objects.

5. Search for the Email Field

For the Field to Search By field, choose Email

6. Search for the Ticket Holder's Email value

For the Search Value, search for Event Tickets Holder Email

7. Test the Step

Click Continue, then test the step to see if it will fetch data from Salesforce.

If the test is successful, create another action to update the record.

Part 3: Update the Record in Salesforce

1. Create another Action

Click the + button below the action you created and select Salesforce

2. Select Update Contact, Lead, or Record

Search for "update" and select which object to update based on what you've selected in the previous action.

Since you've already connected your Salesforce account in the previous action, you can click Continue to set the action.

3. Map the Object ID

In Record to Update, click the 3 dots and choose Custom. Search and select ID under Find Record in Salesforce.

4. Map the Other Fields

Map all the other information from Accelevents you need to show in Salesforce. In this example, we are mapping the Magic Link, Order Number, and Ticket Number from Accelevents to corresponding fields in Salesforce.

5. Test and Publish

When you're done mapping, test the step and check Salesforce to see if the data is carried over. Then, you can publish the Zap! That's it!

If you want the Accelevents data to also update in other Salesforce objects, you can add more actions to find and update the record. In the zap below, we add 2 more steps to add the magic link to a custom object in Salesforce.