History Logs
History Logs allow you to view a history of changes made by admins in the admin console. Logs are available for orders, speakers, ticket settings, and badge designer setting changes.
Order History Log
The order history log will show a timeline of changes within the admin console. This can include payments, refunds, exchanges, cancellations, ticket buyer and holder information changes and more.
Go to Attendees > Orders
Click the 3 dot menu on the order
Click History Log
Ticket Settings History Log
The ticket settings history log will show a list of team members that made changes to the ticket settings. When you click the details, you'll see 2 columns to compare the previous and current settings.
Go to Registration > Setup Tickets
Open the ticket for editing
Click the 3 dot menu on top
Click History Log
When you click View on a log entry, a detail panel opens with two columns:
Right column - always shows the settings as they were saved in the log you're viewing.
Left column - has a dropdown where you can select any other log to compare against.
Example: You have 3 logs for a VIP ticket:
Log 1 – ticket created at $50
Log 2 – price changed to $100
Log 3 – price changed to $500
If you open Log 2, the right column shows $100 (what was saved in that log). In the left column dropdown, you can then choose:
Log 1 to see a Before vs. After comparison ($50 → $100)
Log 3 to see a After vs. Latest comparison ($500 → $100)
This lets you compare any two points in time — not just the immediate before and after.
Speaker Bio History Log
The speaker bio history log will show a list of team members that made changes to the speaker bio in the admin console. When you click the details, you'll see 2 columns to compare the previous and current settings.
Go to Event Content > Speakers
Open the speaker for editing
Click the 3 dot menu on top
Click History Log
When you click View on a log entry, a detail panel opens with two columns:
Right column - always shows the settings as they were saved in the log you're viewing.
Left column - has a dropdown where you can select any other log to compare against.
Example: You have 3 logs.
Log 1 – speaker created with Title: Customer Support
Log 2 – Title changed to Customer Success Manager
Log 3 – Title changed to Customer Experience Manager
If you open Log 2, the right column shows Customer Success Manager (what was saved in that log). In the left column dropdown, you can then choose:
Log 1 to see a Before vs. After comparison (Customer Support → Customer Success Manager)
Log 3 to see a After vs. Latest comparison (Customer Experience Manager → Customer Success Manager)
This lets you compare any two points in time — not just the immediate before and after.
Badge Designer History Log
The badge history log will show a list of team members that made changes to the badge design. A log is added every time the system automatically saves an action in the badge designer. When you click the details, you'll see 2 columns to compare the previous and current settings.
Go to Registration > Badges
Click the 3 dot menu on the badge
Click View Logs
When you click View on a log entry, a detail panel opens with two columns:
Right column - always shows the settings as they were saved in the log you're viewing.
Left column - has a dropdown where you can select any other log to compare against.
This lets you compare any two points in time — not just the immediate before and after.
Example: You have 4 logs.
Log 1 – create the badge
Log 2 – load the blank design
Log 3 – add the QR Code widget
Log 4 - move the QR Code widget to the corner
When you open Log 1 or 2, you'll see only the basic design details including the badge size and margins.
When you open Log 3 or 4, you'll see a line item for Design Json. This line item appears because a change in the design occurred, such as adding an element to the template, moving an element, increasing the text size and more. When you click View Changes, you'll be able to view the changes in a JSON structured format.
In this example below, we opened Log 3 where we know that the action done was to add the QR Code widget to the design. After clicking the View Changes button, we choose Log 2 on the left column to compare the before and after JSON. You can see that the code stops at Line 709 for Log 2 (blank design loaded), and on the right side for Log 3, additional code appears and this is the code that indicates that the QR Code widget is added to the design.
Below is the code that was added when the QR Code widget was added to the design.
To understand what changes were made, you can copy the codes for both logs and give it to an AI platform like ChatGPT or Claude to identify the changes in the code and what action was done.