Here's a full list of our required file sizes and dimensions to successfully upload your images, videos, and other files.
Image Dimensions
You can use an online tool such as Resizeimage or Canva to adapt your image dimensions when adding them to our platform. This tool works well if you need to increase your image's total size or add background filling to minimize distorting your images.
Image Type | Dimensions | Maximum File Size |
Event Logo | 700 x 350 pixels | up to 2MB |
Sponsor Logo | 300 x 150 pixels | up to 2MB |
Exhibitor Logo | 300 x 150 pixels | up to 2MB |
Profile Image (Speaker profile photo, Attendee profile photo inside the Virtual Event Hub, and Admin profile photo) | 200 x 200 pixels | up to 2MB |
Attendee Cover Photo | 835 x 275 pixels | up to 2MB |
Banner Image | 2000 x 500 pixels | up to 2MB |
Call to Action Image | 210 x 70 pixels | up to 2MB |
Expo & Sponsor Cards | Small Booth - 256 x 256 pixels | up to 2MB |
Expo & Sponsor Carousel Image | 300 x 150 pixels | up to 2MB |
Expo Banner Image | 1100 x 234 pixels | up to 2MB |
Expo Background Image | 1920 x 1080 pixels | up to 2MB |
Attendee App Sponsor Carousel Image | 350 X 70 pixels | up to 2MB |
Lobby Feed | There are no exact dimensions for this since it changes depending on the screen size where the page is viewed. But on a bigger screen, these dimensions work fine:
1100 x 320 pixels if gamification is turned off 500 x 300 pixels if gamification is turned on | up to 2MB |
Lounge | main lounge photo - 72 x 72 pixels banner - 1200 x 200 photos tab - 200 x 200 pixels videos tab - no exact dimensions | up to 2MB for images up to 1GB for videos |
Sessions Waiting Media (image or video that appears before the session starts) | We recommend using media size at least 1333x750 pixels (Aspect Ratio 16:9) with a maximum size of 3840 x 2160 pixels. | up to 10MB for JPG/PNG/GIF files and up to 20MB for MP4 files |
Venue Map | 1128 X 564 pixels | up to 2MB |
no required dimensions | up to 2MB | |
no required dimensions | up to 10MB | |
Files in the Chat Area | no required dimensions | up to 20MB |
Other Files for Upload | no required dimensions | up to 2MB for PDF, CSV, PPT, PPTX, XLS, XLSX, DOC, DOCX, TXT files |
Crop The Image While Uploading
You can upload images that are bigger than the required aspect ratio. When the image shows in the upload pop-up, you can move the outline to select which part of the image will be uploaded.
Resize Your Logo in Canva
If your image dimensions do not meet our requirements, there is no option to edit it in Accelevents, however, you can use 3rd party tools to adjust the image dimensions. Here's a video on how you can resize your logo on Canva.com. You can sign up for free.
Where to Upload Basic Event Images
Event Logo (2 locations)
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Landing Page Banner
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Venue Map
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Virtual Event Hub Images
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