Here's a full list of the file sizes and dimensions you need to successfully upload your images, videos, and other files.

Image Dimensions

You can use an online tool such as Resizeimage or Canva to adapt your image dimensions when adding them to our platform. This tool works well if you need to increase your image's total size or add background filling to minimize distorting your images.

Image Type	Dimensions	Maximum File Size
Event Logo	700 x 350 pixels	up to 2MB
Sponsor Logo	300 x 150 pixels	up to 2MB
Exhibitor Logo	300 x 150 pixels	up to 2MB
Profile Image (Speaker profile photo, Attendee profile photo inside the Virtual Event Hub, and Admin profile photo)	200 x 200 pixels	up to 2MB
Attendee Cover Photo	835 x 275 pixels	up to 2MB
Banner Image	2000 x 500 pixels	up to 2MB
Call to Action Image	210 x 70 pixels	up to 2MB
Expo & Sponsor Cards	Small Booth - 256 x 256 pixels Medium Booth - 540 x 256 pixels Large Booth - 1112 x 256 pixels	up to 2MB
Expo & Sponsor Carousel Image	300 x 150 pixels	up to 2MB
Expo Banner Image	1100 x 234 pixels	up to 2MB
Expo Background Image	1920 x 1080 pixels	up to 2MB
Attendee App Sponsor Carousel Image	350 X 70 pixels	up to 2MB
Lobby Feed	There are no exact dimensions for this since it changes depending on the screen size where the page is viewed. But on a bigger screen, these dimensions work fine: 1100 x 320 pixels if gamification is turned off 500 x 300 pixels if gamification is turned on	up to 2MB
Lounge	main lounge photo - 72 x 72 pixels banner - 1200 x 200 photos tab - 200 x 200 pixels videos tab - no exact dimensions	up to 2MB for images up to 1GB for videos
Sessions Waiting Media (image or video that appears before the session starts)	We recommend using media size at least 1333x750 pixels (Aspect Ratio 16:9) with a maximum size of 3840 x 2160 pixels.	up to 10MB for JPG/PNG/GIF files and up to 20MB for MP4 files
Session video (video that you upload for Direct Upload sessions)	MP4 or MOV	up to 10GB
Venue Map	1128 X 564 pixels	up to 2MB
Order form Image Upload	any dimension	up to 20MB
Vaccination Card Image	no required dimensions	up to 2MB
Documents Added to a Session	no required dimensions	up to 10MB
Files in the Chat Area	no required dimensions	up to 20MB
Other Files for Upload	no required dimensions	up to 2MB for PDF, CSV, PPT, PPTX, XLS, XLSX, DOC, DOCX, TXT files

Crop The Image While Uploading

You can upload images that are bigger than the required aspect ratio. When the image shows in the upload pop-up, you can move the outline to select which part of the image will be uploaded.

Resize Your Logo in Canva

If your image dimensions do not meet our requirements, there is no option to edit it in Accelevents, however, you can use 3rd party tools to adjust the image dimensions. Here's a video on how you can resize your logo on Canva.com. You can sign up for free.

Where to Upload Basic Event Images

Event Logo (2 locations) Hover on the top left image in the admin console, then click Change Logo. In Event Design > Event Website > Standard Page. Scroll down to the logo in the preview and click Change Image.
Landing Page Banner In Event Design > Event Website > Standard Page. Scroll down to the preview, hover on the top area, then enable Show Banner Image. Once enabled, click the Change Image.
Venue Map In Event Design > Event Website > Standard Page. Scroll down to the preview, and select the Venue Map tab.
Virtual Event Hub Images Event Hub Banner in Lobby Call to Action in Navigation Exhibitor Background Image Expo Banner Go to Event Design > Event Hub > Content Tab