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Accelevents Required Dimensions and File Sizes for Images, Videos, and Files
Accelevents Required Dimensions and File Sizes for Images, Videos, and Files

Know what sizes your graphics should be!

Whitney Harriss avatar
Written by Whitney Harriss
Updated over a week ago

Here's a full list of the file sizes and dimensions you need to successfully upload your images, videos, and other files.

Image Dimensions

You can use an online tool such as Resizeimage or Canva to adapt your image dimensions when adding them to our platform. This tool works well if you need to increase your image's total size or add background filling to minimize distorting your images.

Image Type

Dimensions

Maximum File Size

Event Logo

700 x 350 pixels

up to 2MB

Sponsor Logo

300 x 150 pixels

up to 2MB

Exhibitor Logo

300 x 150 pixels

up to 2MB

Profile Image (Speaker profile photo, Attendee profile photo inside the Virtual Event Hub, and Admin profile photo)

200 x 200 pixels

up to 2MB

Attendee Cover Photo

835 x 275 pixels

up to 2MB

Banner Image

2000 x 500 pixels

up to 2MB

Call to Action Image

210 x 70 pixels

up to 2MB

Expo & Sponsor Cards

Small Booth - 256 x 256 pixels
Medium Booth - 540 x 256 pixels
Large Booth - 1112 x 256 pixels

up to 2MB

Expo & Sponsor Carousel Image

300 x 150 pixels

up to 2MB

Expo Banner Image

1100 x 234 pixels

up to 2MB

Expo Background Image

1920 x 1080 pixels

up to 2MB

Attendee App Sponsor Carousel Image

350 X 70 pixels

up to 2MB

Lobby Feed

There are no exact dimensions for this since it changes depending on the screen size where the page is viewed.

But on a bigger screen, these dimensions work fine:

1100 x 320 pixels if gamification is turned off

500 x 300 pixels if gamification is turned on

up to 2MB

Lounge

main lounge photo - 72 x 72 pixels

banner - 1200 x 200

photos tab - 200 x 200 pixels

videos tab - no exact dimensions

up to 2MB for images

up to 1GB for videos

Sessions Waiting Media (image or video that appears before the session starts)

We recommend using media size at least 1333x750 pixels (Aspect Ratio 16:9) with a maximum size of 3840 x 2160 pixels.

up to 10MB for JPG/PNG/GIF files and up to 20MB for MP4 files

Session video
(video that you upload for Direct Upload sessions)

MP4 or MOV

up to 10GB

Venue Map

1128 X 564 pixels

up to 2MB

Order form Image Upload

any dimension

up to 20MB

no required dimensions

up to 2MB

no required dimensions

up to 10MB

Files in the Chat Area

no required dimensions

up to 20MB

Other Files for Upload

no required dimensions

up to 2MB for PDF, CSV, PPT, PPTX, XLS, XLSX, DOC, DOCX, TXT files

Crop The Image While Uploading

You can upload images that are bigger than the required aspect ratio. When the image shows in the upload pop-up, you can move the outline to select which part of the image will be uploaded.

Resize Your Logo in Canva

If your image dimensions do not meet our requirements, there is no option to edit it in Accelevents, however, you can use 3rd party tools to adjust the image dimensions. Here's a video on how you can resize your logo on Canva.com. You can sign up for free.

Where to Upload Basic Event Images

Event Logo (2 locations)

  • Hover on the top left image in the admin console, then click Change Logo.

  • In Event Design > Event Website > Standard Page. Scroll down to the logo in the preview and click Change Image.

Landing Page Banner

  • In Event Design > Event Website > Standard Page. Scroll down to the preview, hover on the top area, then enable Show Banner Image. Once enabled, click the Change Image.

Venue Map

  • In Event Design > Event Website > Standard Page. Scroll down to the preview, and select the Venue Map tab.

Virtual Event Hub Images

  • Event Hub Banner in Lobby

  • Call to Action in Navigation

  • Exhibitor Background Image

  • Expo Banner

  • Go to Event Design > Event Hub > Content Tab

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