We've prepared a full list of our required file size and dimensions to successfully upload your images, videos, and other files.
These are the formats and maximum file sizes that you can upload:
Image - JPG or PNG (2MB)
Video - MP4 or MOV (5gb), dimensions: 1280 x 720 (720p), 1920 x 1080 (1080p)
Other Files for upload - PDF, CSV, PPT, PPTX, XLS, XLSX, DOC, DOCX, TXT (2mb)
Files in chat area - up to 20MB
Files in Lobby chat - up to 2MB
Documents added to a Session - up to 10MB
Vaccination Card Image - up to 2MB
Image Size
You can use an online tool such as Resizeimage or Canva for adapting your image dimensions when adding them to our platform. This tool works well if you need to have your image's total size increased or to add background filling to minimize distorting your images.
Event Logo | 700 x 350 pixels |
Sponsor Logo | 300 x 150 pixels |
Exhibitor Logo | 300 x 150 pixels |
Profile Image (Speaker profile photo, Attendee profile photo inside the Virtual Event Hub, and Admin profile photo) | 200 x 200 pixels |
Attendee Cover Photo | 835 x 275 pixels |
Banner Image | 2000 x 500 pixels |
Call to Action Image | 210 x 70 pixels |
Expo & Sponsor Cards | Small Booth - 256 x 256 pixels |
Expo & Sponsor Carousel Image | 300 x 150 pixels |
Expo Banner Image | 1100 x 234 pixels |
Lobby Feed | There are no exact dimensions for this since it changes depending on the size of the screen where the page is viewed. But on a bigger screen, these dimensions work fine: 1100 x 320 pixels if gamification is turned off 500 x 300 pixels if gamification is turned on |
Lounge | main lounge photo - 72 x 72 pixels photos tab - 200 x 200 pixels videos tab - up to 5GB banner - 1200 x 200 |
Here's a video on how you can resize your logo on Canva.com. You can sign up for free.
Where in Accelevents can I upload my images?
Your Event Logo (700 x 350 pixels) can be uploaded from 3 locations
From anywhere within the Organizer Console, click on the top left most image, a Change logo bar will appear when you hover, you can upload the logo from here:
From the Event Details tab, the logo that also appears under the event schedule:
Event Website, scroll down to the logo in the preview and click on the logo placeholder to upload:
Banner Image (2000x500 pixels): Event Site Landing Page

Call to Action Image (210 x 70 pixels): Virtual Event Hub

Speaker Image (200 x 200 pixels): Speakers Profile Photo to be shown on sessions they are assigned to

Sponsor Logo (300 x 150 pixels):

Exhibitor Logo (300 x 150 pixels):

Attendee Profile Image (360 x 360 pixels): Attendees can upload on their own inside the Virtual Event Hub

Attendee Profile Cover Photo (835 x 275 pixels): Attendees can upload on their own inside the Virtual Event Hub


Character Limits In Text Fields: Unless a character limit is specified, you are able to add as much content as you'd like! (i.e. Event Description, Session Description, etc.)