Some customizations you made in your admin console may not be applied when using the attendee app. Here's a list of what you'll see in the app versus what you'll see when accessing the event through a browser.
Please ensure you install the latest app version to see the latest updates.
Key Differences of the Event in a Browser and App
Event Landing Page
Event Landing Page on a Browser | Is it on the Attendee App Event Landing Page? |
Banner Image | Yes |
Logo | No |
Live Indicator | No |
Event Date and Time | Yes, it can also be seen when you enter the event |
Enter Event Button | Yes |
About Tab Main Description | Yes, it can also be seen when you enter the event |
Speakers Tab | Yes |
Sponsors Tab | Yes |
Exhibitors Tab | Yes |
Venue Map Tab | Yes, it can also be seen when you enter the event. The label also changes if edited in the admin console. |
Location and Location Map | Yes |
Agenda Tab | Yes |
Add to Calendar | Yes |
About Tab Right-Side Description | No |
Buy Tickets Button | No |
Fundraising Tabs | No |
Social Media Icons | No |
Organizer Information (More Events and Contact button) | Yes |
Custom CSS | No |
Left Side Navigation
Virtual Event Hub - Left Side Navigation on a Browser | Is it in the Attendee App Virtual Event Hub? |
Logo | Yes |
Lobby Tab | Yes, the label also changes if edited in the admin console. |
People Tab | Yes, the label also changes if edited in the admin console. |
Expo Tab | Yes, the label also changes if edited in the admin console. |
Main Stage Tab | Yes |
Regular Sessions Tab | No |
Networking Sessions Tab | No |
Workshop Sessions Tab | No |
Lounges Tab | Yes |
Navigation Custom Tab | No |
My Booth Tab | Yes, this appears in the Exhibitor's Profile Settings. However, it will only allow exhibitors to scan QR codes. They cannot edit the booth from there. |
Speaker Hub | No |
Call to Action Button | No |
Device Checker | No |
Top Menu
Virtual Event Hub - Top Menu on a Browser | Is it in the Attendee App Virtual Event Hub? |
Lobby Banner | Yes |
Bell Notification icon | Yes |
Edit Profile | Yes. In the app, attendees can retrieve their QR code. |
Meetings Icon / My Meetings | Yes |
Chat Notification Icon | Yes, attendees will see a red badge notification for private messages |
Lobby Banner Video | No |
Lobby
Virtual Event Hub - Lobby on a Browser | Is it in the Attendee App Virtual Event Hub? |
Activity / Lobby Feed | Yes, the label also changes if edited in the admin console. |
Gamification Leaderboard | Yes |
Agenda Tab | Yes, the label also changes if edited in the admin console. |
Speakers Tab | Yes |
My Sessions | Yes |
Show past sessions | Yes |
Agenda Search Button | Yes |
Sponsors Tab | Yes, the label also changes if edited in the admin console. |
Info Desk | Yes, the label also changes if edited in the admin console. |
Lobby Chat | Yes |
Tracks & Tags Filter | Yes |
Lobby Custom Tab | Yes, the label also changes if edited in the admin console. The lobby custom tab is available, but videos and content from iframe codes are not shown. Only text and images will show. |
Agenda List View Button | No |
Lobby Polls | No |
Lobby Q&A | No |
Lobby Carousel | No, but there is an App Sponsor Carousel that appears on the My Events page, Landing Page and Lobby |
Sessions
Note: Attendees can only join the app's Main Stage, Regular, Workshop, and "Break" sessions.
Virtual Event Hub - Sessions on a Browser | Is it in the Attendee App Virtual Event Hub? |
Main Stage Session Box | Yes |
Regular Session Box | Yes |
Networking Session Box | Yes. The session box is available, but attendees may not join networking sessions through the app. |
Workshop Session Box | Yes, The session box is available, but attendees will not see the workshop video through the app. |
Expo, Break, and Other Session Boxes | Yes, the box is available, but attendees can only join break sessions. |
Session Date and Time | Yes |
Live Indicator | Yes |
Session Duration | Yes |
Bookmark Button | Yes |
Save a Seat Button | Yes |
Add to Calendar Button | Yes, appears in the 3-dot menu. |
Join Button | Yes, for the Main Stage, Regular and "break" sessions. |
View Recording Button | Yes |
Session Type Labels | Yes |
Session Full Details | Yes, but link/image/video will not work. |
Session Speakers | Yes, but speaker icons are not clickable. |
Session Chat | Yes |
Attendees Tab in the Session | Yes |
Session Polls | Yes |
Session Q&A | Yes |
Session Details | Yes, video URLs will not work |
Session Sponsoring Company | Yes |
Speakers Tab in the Session | Yes |
Full-Screen Option | Yes |
Tags | Yes |
Tracks | Yes |
Session Short Description | No |
Donate Option | No |
Session Carousel | No |
Iframe for Captions / Interpretations | No |
Default or custom captions | No |
Picture in Picture | No |
Session Waiting Media | No |
Main Stage Pop-Up Notifications | No |
Survey Pop-up / Survey Tab | Yes |
Up Next | No |
Expo
Virtual Event Hub - Expo on a Browser | Is it in the Attendee App Virtual Event Hub? |
Expo Banner | Yes |
Categories | Yes |
Search Option | Yes |
Premium Label / Preferred Label | Yes |
Booth Logo | Yes, this will show on the landing page |
Expo Card Image | Yes, this will show in the expo |
Booth Name | Yes |
Short Description | Yes |
Status Indicator | No |
Request More Information Button | Yes |
Call to Action URL | No |
Video Tab | Yes |
Company Details Tab | Yes |
Offer Tab | Yes |
Products Tab | Yes |
Documents & Links | Yes |
Company Representatives | Yes |
Booth Chat | Yes, but this will only show if the attendee has participated in the chat through a browser |
Featured Exhibitor | No |
Booth Category Count | No |
Expo Background Image | No |
Booth Banner Image | No |
Expo Banner Video | No |
Expo Carousel | No |
Live Tab | Yes, but this will not work in the app |
Booth Polls | No |
Booth Q&A | No |
Booth Carousel Image | No |
People Tab
Virtual Event Hub - People Tab on a Browser | Is it in the Attendee App Virtual Event Hub? |
Search Option | Yes |
Filter Option | Yes |
All Attendees Tab | Yes |
Connections Tab | Yes |
Suggested Tab | Yes |
Attendee Profile Picture | Yes |
Attendee Name | Yes |
Attendee Job Title | Yes |
Attendee Company | Yes |
Connect Button | Yes |
Chat Button | Yes |
Request a Meeting Button | Yes |
View Full Profile | Yes |
Edit profile when viewing your profile | Yes |
Cover Photo | No |
Video Call Button | No |
Connected Indicator | No, but you can check the Connections tab |
Attendee Profile Label | No |
Other Chat Features
Other Chat Features on a Browser | Is it in the Attendee App Virtual Event Hub? |
Lounge Chat | Yes |
Attach a file | Yes |
Add an emoji | Yes |
React to a post | Yes |
Reply to a thread | Yes |
Edit Messages | Yes |
Delete Own Messages | Yes |
Direct or Private Messaging | Yes |
Backstage Chat | Yes |
Lounge Chat | Yes |
Online Attendee Indicator | Yes |
Chat Notification | Yes, attendees will see a red badge notification for private messages |
Delete Attendee Messages as Admin | Yes |
Pin Messages | No |
Block Attendees from Chat | No |
Staff Chat Channel | No |
Other Features
Other Virtual Event Hub Features on a Browser | Is it in the Attendee App Virtual Event Hub? |
Welcome Video | Yes. Text and uploaded video works; video URL and images won't work. |
Push Notifications | Yes. Links will work if the push notification is received while inside the event. The image uploaded for the push notification icon will not appear. |
Session Push Notifications | Yes |
Request Meetings | Yes |
Pre-Event Access | Yes |
Simultaneous Session Scroll | Yes |
Start Meetings | No |
1:1 Calling | No |
Add a 3rd person to a call | No |
Event Design Customizations
Event Landing Page and Virtual Event Hub Customizations on a Browser | Can you customize this for the Attendee App? |
Rename Tabs | Yes |
Hide Tabs | Yes |
Edit Navigation Labels | Yes |
Hide Navigation Tabs | Yes, it can only hide the Expo. |
Edit Session Menu Labels | Yes |
Edit Save a Seat Label | Yes |
Edit Session Type Labels | Yes |
Edit Lobby Tab Labels | Yes. It can only edit the Agenda, Sponsors, and Info Desk. |
Hide Lobby Tabs | Yes |
Enable Gamification | Yes |
Allow attendees to post in Lobby Feed | Yes. Attendees can still post if disabled. |
Enable / Disable Lobby Chat for attendees | Yes |
Edit Event Colors | No |
Change Themes | No |
Hide the Organizer's information in the event site footer | No |
Show social sharing buttons on the event site | No |
Show a Disclaimer Pop-Up before users join the Virtual Event Hub | No |
Allow users to disagree with the disclaimer before entering the virtual event. | No |
Allow attendees to comment in Lobby Feed | Yes |
Add Lobby Custom Tab | Yes |
Enable / Disable Polls for Sessions | Yes |
Enable / Disable Q&A for Sessions | Yes |
Send Questions in Private Only | Yes |
Show the total attendee count in the Chat header | No |
Show online attendee count in the Lobby Chat footer | No |
Add Navigation Custom Tab | No |
Show Lounges | Yes |
Show My Booth | No |
Show Device Checker | No |
Hide the Session Details Tab in Sessions | No |
Hide the Speakers Tab in Sessions | No |
Hide Sponsoring Company in Sessions | No |
Hide Live Sessions in Sessions | No |
Show / Hide Up Next in Session | No |
Show / Hide Recordings | No |