Log In to the Attendee App

There are 4 different ways to log in!

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated this week

Download the Attendee App to Your Device

Log in Without a Password by Clicking the Join Button

After downloading the app, open the order confirmation email you received after registering for the event. Click the Join button from the email to log into the app automatically. This will redirect you to the app's event landing page.

Important Note for iPhone Users

Clicking the link or button from your iPhone's built-in mail app inbox will automatically log you into the attendee app.

Clicking the link or button from other email apps, like Gmail or Outlook apps on your iPhone, will not automatically log you into the app. Instead, it will redirect to your mobile's browser, so you may need to create a password to log in to the app.

Login Without a Password by Clicking the Magic Link

If a Magic Link email was sent to you, click the link in that email to log into the app automatically. This will redirect you to the app's event landing page.

Log in With a Password

If you have previously created a password, open the app after downloading it and enter your username (email) and password. This will redirect you to the app's My Events page.

Log in by Creating a Password

If you don't have a password or forgot it, open the app after downloading it and click "Forgot Password." Follow the prompts to create your password.

If you're getting an error that the "Password reset link is not valid or expired. Please generate new link from reset password button." that means you already used that link to create a password. If you have several Recovery Passwords in your inbox, click the latest one you sent to yourself.

If you're still having issues creating a password by following the prompts, delete the app for now. Then, send yourself the instructions to create a password through this link:

Without the app, the prompts to create a password will redirect to a browser, which might make it easier for you to create a password. Once done, download the app again and log in directly using your new password.

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