Download the Attendee App to Your Device
Note: For in-person events, logging in to the Attendee App does not count attendees as checked in to the event. Attendees must check in at the event venue via Kiosk or staff assistance.
Log In Without a Password by Sending a Magic Link from the App
This is the easiest and fastest way to log in. After downloading the app, enter your attendee email address, click Continue with Email, and click Send magic link. Once you get the email, click the link to log in to the app. That's it! Event admins can also send you the magic link email.
Log In Using a 4-Digit Code from the Magic Link Email
If the magic link isn’t functioning properly, you can log in to the app using the 4-digit code in the magic link email you requested through the app. This code is refreshed each time you request one. Simply click "Enter code" in the app, then enter the 4-digit code and hit Sign In.
Log in Without a Password by Clicking the Join Button
After downloading the app, open the order confirmation email you received after registering for the event. Click the Join button from the email to log into the app automatically. This will redirect you to the app's event landing page.
Important Note for iPhone Users
Clicking the link or button from your iPhone's built-in mail app inbox will automatically log you into the attendee app.
Clicking the link or button from other email apps, like Gmail or Outlook apps on your iPhone, may not automatically log you into the app, depending on your device. Instead, it will redirect to your mobile's browser, so you may need to use the 4-digit code to log in or create a password.
Log in by Creating a Password
If you want to log in with a password, open the app after downloading, enter your attendee email address, and click "Set Password." Follow the prompts to create your password and log in.
Log in With a Password
If you have previously created a password, open the app after downloading it, enter your attendee email address, click Continue with Email, and enter your password to sign in. This will redirect you to the app's My Events page.
Log In By Resetting Your Password
If you've forgotten your password, you can reset it by clicking the "Forgot Password" option and following the prompts to reset it and log in.
If you're getting an error that the "Password reset link is not valid or expired. Please generate new link from reset password button." that means you already used that link to create a password. If you have several Recovery Password emails in your inbox, click the latest one you sent to yourself.
Delete the app if you still have issues creating a password by following the prompts. Then, send yourself the instructions to create a password through this link:
Without the app, the prompts to create a password will redirect to a browser, which might make it easier for you to create a password. Once done, download the app again and log in directly using your new password.