Skip to main content
All CollectionsGeneral Event SettingsPayment Processing
Connect Braintree as Your Payment Processor
Connect Braintree as Your Payment Processor
Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over a month ago

Connect Braintree to Accelevents

Integrating a credit card processor into your event allows guests to pay for tickets, donations, and bids from their mobile device or computer. This leads to increased ease for your guest, higher proceeds, and more efficient checkout.
​
To add Braintree as your credit card processor, you can quickly and easily set it up in the Admin Console. Funds will then go directly to your Braintree account and be transferred to a bank account of your choice within 48 hours.

Important Notes:

  • The credit card fee for Braintree is 2.89% + 0.29 USD

  • Partial refunds cannot be done the same day the payment is processed. Braintree will need to settle the transaction after 24 hours and once settled, you may process a partial refund.

  • Orders with multiple tickets paid through credit card cannot be deleted.

Connect Braintree Through The Admin Console

  • Go to Settings > Payment Processing from your admin console

  • Click Other Gateways

  • Select Braintree and click Connect

  • Enter the information below and click Connect

    • Merchant Account ID

    • Merchant ID

    • Public Key

    • Private Key

  • Once connected, it will change the button to "Disconnect"

Connect Braintree in Your Enterprise or White Label Dashboard

If you have an Enterprise or White Label plan, you can connect your Braintree account through your Enterprise or White Label Dashboard so that all events under your account will be connected to the payment processor.

  1. Log in to your Enterprise or White Label Dashboard. Your login page would look something like this URL:

    https://www.accelevents.com/u/wl-login/yourcompanyname

  2. Go to the Enterprise Settings tab and access Payment Processing.

  3. Scroll down to Connect Gateways and look for Other Gateways. Click Connect.

  4. Select Braintree, enter the information below, and click Connect

    • Merchant Account ID

    • Merchant ID

    • Public Key

    • Private Key

How to Get Braintree Keys

  • Login to your Braintree account

  • Click the gear icon

  • Select API

  • Under the API keys, click View. You can get the public key, private key, and merchant ID there.


    ​

Did this answer your question?