Accept Credit Card Payments for Tickets Through TouchNet
Connecting a credit card processor to your event allows your registrants to pay for tickets directly from their mobile device or computer. With Accelevents, you can quickly and easily connect your TouchNet account through your Accelevents Admin Console to be able to collect credit card payment through your checkout page.
Before You Begin
Before connecting the payment processor, you must reach out your TouchNet CSM to provide you your TouchNet Server Endpoint, UPay Site ID, UPay Site Server Endpoint.
Initiate the request for an Accelevents partner connecting through your TouchNet CSM
TouchNet launches a partner connection project internally. Expected timeline: Plan for 4–6 weeks, though it may complete faster.
Receive the Partner Data Gathering Guide from TouchNet.The guide includes:
T-Link URL
uPay URL
uPay Site ID
Values for TEST and PRODUCTION environment
Note: API username and password do not change across clients.
Connect the TouchNet and Accelevents integration
Important Notes:
Refunds can be done directly in Accelevents with TouchNet connected.
This will work only for straight full payments from the checkout step of your registration page.
It will not work for the following:
Ticket Exchange
Approval Tickets
Pay-Later Tickets
Deposit Tickets
Waitlist Tickets
Donations made on the Landing Page
Fundraising (Auction/Raffle/Bids)
Checkout through the Admin Console
Checkout through the Staff Portal
Checkout through the Ticket Widget
Connect TouchNet Through The Admin Console
Go to Settings > Payment Processing from your admin console
Click Connect with TouchNet
Enter the following information:
TouchNet Server Endpoint
UPay Site ID
UPay Site Server Endpoint
Click Connect
Once connected, it will change the button to "Disconnect"
Event Billing ID and Metadata Fields
The Event Billing ID and Metadata fields will appear after connecting the payment processor. If you have billing codes within your organization, you can add them to that field, and they will appear in the transaction within your payment processor.
These will also appear as columns in the All Transactions Report that you can download from the Enterprise / White Label Dashboard.
Purchase Through Touchnet
When registrants get to the checkout page and click the Confirm Purchase button, they will be redirected to the TouchNet payment form where they can enter their credit card information and other required details.
