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Credit Card Processing with TouchNet

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over 2 weeks ago

Accept Credit Card Payments for Tickets Through TouchNet

Connecting a credit card processor to your event allows your registrants to pay for tickets directly from their mobile device or computer. With Accelevents, you can quickly and easily connect your TouchNet account through your Accelevents Admin Console to be able to collect credit card payment through your checkout page.

Important Notes:

  • Your TouchNet Server Endpoint, UPay Site ID, UPay Site Server Endpoint will be provided by TouchNet, please contact them to give you this information.

  • Refunds can be done directly in Accelevents with TouchNet connected.

  • This will work only for straight full payments from the checkout step of your registration page.

  • It will not work for the following:

    • Ticket Exchange

    • Approval Tickets

    • Pay-Later Tickets

    • Deposit Tickets

    • Waitlist Tickets

    • Donations made on the Landing Page

    • Fundraising (Auction/Raffle/Bids)

    • Checkout through the Admin Console

    • Checkout through the Staff Portal

    • Checkout through the Ticket Widget

Connect TouchNet Through The Admin Console

  • Go to Settings > Payment Processing from your admin console

  • Click Connect with TouchNet

  • Enter the following information:

    • TouchNet Server Endpoint

    • UPay Site ID

    • UPay Site Server Endpoint

  • Click Connect

When registrants get to the checkout page and click the Confirm Purchase button, they will be redirected to the TouchNet payment form where they can enter their credit card information and other required details.

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