Adding Raffle Items
Once logged into your Accelevents account, enter the Admin Console for your event. Click on Raffle from the navigation bar, Add Items under its menu, then + Add Item.
Enter the raffle item information on the right side menu.
Item Code - must contain only 3 letters
Item Short Name - limited to 25 characters
Images - you can add multiple images up to 2MB each (JPEG or PNG)
The information filled out is automatically saved, and you may click "x" once you're done entering all the information for the raffle item.
Editing, Hiding and Deleting Raffle Items
To edit a raffle item's information, click the pencil icon.
To hide a raffle item, click on the eye icon. It will have a slash on the eye, and it will turn red if it's hidden.
To delete a raffle item, click the gear icon and select "Delete."
Changing the Order of Raffle Items
To change the order of raffle items, simply drag the icon on the leftmost side of the raffle item.
You may also right-click on a raffle item to move it to the top or the bottom.
Frequently Asked Questions
How long can a raffle run?
It can run up to 3 months
How do I set the start date of my raffle?
The start date of your raffle is when you activate your raffle
What does it mean when I have already activated it, but it goes back to test mode?
You probably did not set your end date to a later date, and the time ran out while setting up your raffle.
To set your end date and time, go to Raffle > Settings, change the time, and scroll down to reset. Resetting will not delete your items, but it will remove all the submitted raffle tickets.
Once you're ready to launch your raffle, you can contact our support team to reactivate your raffle.
When are the winners selected?
Once the raffle is over, you should see the winners in the Raffle > Buyers & Winners > Winners tab.
Could you tell me how I should send the items to the winners?
You will have to arrange that externally, there is no option to arrange that from within Accelevents.
When do I pay the activation fee?
This will be paid upfront when you activate your event in Settings > Billing.
When do I pay the $1 per participant fee?
This will automatically be charged when your event concludes.