Watch our short video to learn how you can quickly add your raffle items.


Frequently Asked Questions

How long can a raffle run?

  • It can run up to 3 months

How do I set the start date of my raffle?

  • The start date of your raffle is when you activate your raffle

What does it mean when I already activated but it goes back to test mode?

  • You probably did not set your end date to a later date, and while setting up your raffle the time ran out.
  • To set your end date and time, just go to Raffle > Settings, change the time and scroll down to reset. Resetting will not delete your items, but it will remove all the submitted raffle tickets.
  • Once you're ready to launch your raffle, just contact our support team to reactivate your raffle.

When are winners selected?

  • Once the raffle is over, you should see the winners in Raffle > Buyers & Winners > Winners tab

How do I arrange sending the items to the winners?

  • You will have to arrange that externally, there is no option to arrange that from within Accelevents.

When do I pay the activation fee?

  • This will be paid upfront when you activate your event in Settings > Billing

When do I pay the $1 per participant fee?

  • We send you the bill 30 days after the event, but if you need it earlier, you may just contact us through chat or through info@accelevents.com to request for your bill.
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