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How Can I Refund Raffle Tickets?
How Can I Refund Raffle Tickets?

Refund raffle tickets through the Buyers & Winners section

Jon Kazarian avatar
Written by Jon Kazarian
Updated over 6 months ago

If participants have purchased raffle tickets in error, you can quickly and easily refund those tickets by following the steps below.

Refunding Raffle Tickets

  • Go to Raffle > Buyers & Winners

  • Click the Buyers tab

  • Click the raffle ticket that you want to refund

  • Click the gear icon from the right-side menu. If you don't see it, scroll to the right or zoom out of your screen.

  • Select Refund Transaction

All the raffle tickets purchased in that transaction will be refunded, even those raffle tickets that were already submitted. There is no option to refund a transaction partially.
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