Adjust the Pre-Event Access Time
Typically, attendees will only be able to enter the virtual event hub 30 minutes before the start of your event. The Enter Event button will only appear on your event page 30 minutes before the event. If you want your attendees to be able to enter earlier, you can adjust the Pre-Event Access start time to an earlier time so that the Enter Event button would appear earlier. This gives attendees enough time to update their profiles, set meetings, and explore the rest of the virtual event hub to familiarize themselves with the platform.
Go to Event Details
Scroll down to Pre-Event Access Starts
Enter your preferred date and time when the Enter Event button will appear on your page, giving attendees access to the virtual event hub.
For Free, Starter, and Scale / Business Plans, you can set the access up to 24 hours early.
For Professional and Enterprise and White Label Plans, you can set the access up to 168 hours early.
