Adjust the Pre-Event Access Time
Typically, attendees will only be able to enter the virtual event hub 30 minutes before the start of your event. The Enter Event button will only appear on your event page 30 minutes before the event. If you want your attendees to be able to enter earlier, you can adjust the Pre-Event Access start time to an earlier time so that the Enter Event button would appear earlier. This gives attendees enough time to update their profiles, set meetings, and explore the rest of the virtual event hub to familiarize themselves with the platform.
Go to Event Details
Scroll down to Pre-Event Access Starts
Enter your preferred date and time when the Enter Event button will appear on your page, giving attendees access to the virtual event hub.
Pre-Event Access Timing:
Free Plans – Access can be set up to 24 hours before the event start time and date.
Starter and Essential Plans – Access can be set up to 14 days before the event start time and date.
Professional, Business, Enterprise, and White Label Plans – Access can be set up to 35 days before the event start time and date.
