After registering for the event, you can log in to your account to update the information, transfer the ticket to another attendee, add the ticket to your Apple Wallet, download your ticket, resend the order confirmation, and more. This can be done in the My Tickets section of your account.
Access My Tickets
Click Login or Sign In from the event landing page or log in from the Accelevents Login Page
After logging in, click your profile and select My Tickets
Orders in My Tickets
On the My Tickets page, you'll see all the orders for which you are the ticket buyer or holder. If you bought multiple tickets and add-ons, they'll be listed in the order.
From this page, you can download the ticket PDF file with the QR code, resend the order confirmation email, join the event if it's already open, and click the event logo to edit the ticket information.
Edit the Ticket Buyer and Holder's Information
After clicking the event logo, you'll see the ticket buyer and attendees' information. If someone bought you the ticket, you'll only see and edit your ticket information.
To edit the information, click the edit icon at the upper right, enter the new information, and click update.
Notes:
You can still edit the information even after the attendee has checked in.
If the event has ended, you can no longer edit.
If you don't see the option to edit, contact the event organizer so they can edit the information for you.
Transfer the Ticket to Another Attendee
Click Transfer Ticket to give the ticket to another attendee. In the pop-up, enter the new attendee's information. After confirming the transfer, the new attendee should receive the order confirmation letter.
Notes:
You can no longer transfer the ticket if the attendee has already checked in.
Please contact the organizer if you need to exchange the ticket for another ticket.
Download The Invoice
The invoice for the order can be downloaded at the top of the page. The invoice should reflect the updated information if you've transferred tickets to other attendees.
Add to Apple Wallet
If you're using an iPhone, click Add to Apple Wallet to add your QR code to your wallet. You may want to download this if you're attending an in-person event that requires you to show the QR code upon arrival.
