Accelevents

Attendee's page not loading? Speaker not able to access the studio? Follow the same steps our support team does to help you!

General Troubleshooting

No! They don't need a ticket, but if they have one they can join sessions like regular attendees.

Do Speakers and Exhibitors Need a Ticket to Join the Event?

Yes they can as long as they have a ticket! You can easily give them tickets through Manage Attendee Access.

Can Speakers and Exhibitors Join Sessions?

Clearing your Browser's Cache

Althea Sagayno

Ariane Ramirez

Whitney Harriss

Articles for Speakers, Exhibitors, and Attendees to help them with accessing the platform and troubleshooting.

For Speakers, Exhibitors, and Attendees

Click the studio link from your email, enable your camera and microphone, then start broadcasting!

I'm a Speaker in a Session, what do I do?

Click the link from your email to access the workshop!

I’m a Speaker in a Workshop, What do I do?

Learn how to update your speaker profile and set up your camera and microphone in advance to ensure your session runs smoothly.

Speaker Onboarding

Speakers and presenters often want to share their screen, slide deck, or application window in their session. Here is how to do that!

Presentation Slides Screen Sharing Best Practices

Engage your audience with live captions throughout your presentation.

Adding Closed Captioning to Your PowerPoint Presentation

Streaming with an iPad using AccelEvents Studio

Using an iPad in the Studio

Speaker Experience

Access the Exhibitor Portal in the virtual event hub to start editing your booth

I'm an Exhibitor, what do I do?

Learn how to set up live streaming in your booth to have video calls with attendees

Live Stream as an Exhibitor using Pro Exhibitor Studio and Zoom

Get more interaction from booth visitors through Q&A and Polls

Polls and Q&A for Exhibitors

Learn how to acquire more leads not just from your booth by following these tips.

Lead Generation for Exhibitors

Exhibitor Experience

Attendee Experience

Register or buy a ticket without any hassle

How to Register for an Event

Learn how to edit your personal information in your ticket or transfer the ticket to another user

Manage My Registrations

Learn how to buy a ticket, pre-register for sessions and enter the event

I'm an Attendee at a Virtual Event, What Do I Do?

Simply click on the "Join Event" button provided in the order confirmation email to gain instant entry to the event!

Logging in to the Event for the First Time

Click the Join Event button from your email to enter the event without a password

Enter the Event Without a Password

When are Attendees Asked for a Password?

Verifying an account confirms that the email address belongs to the individual creating it, providing increased security and privacy.

When are Attendees Asked to Verify their Accounts?

Learn how to prepare as an attendee for an in-person event

Join an In Person Event

Customize the Ticket PDF

Customize the Invoice PDF

Ticket Display Logic

Routing Rules for Order Forms

Have the buyer's information auto-populate when they register

Auto-Populate Attendee Information During Registration with a Query String

Tickets, Registration and Login

Keep your order confirmation email, add the event to your calendar, and bookmark sessions.

I'm an Attendee, Already Registered for the Event. How Do I Prepare for the Virtual Event?

Set a personal agenda by bookmarking and saving seats for sessions!

Bookmark, Save a Seat and Join the Session Waitlist

Find out how to contact the Event Host or Accelevents Support

Who Do I Contact If I Have Questions About The Event?

Prepare as an Attendee

How to enter & navigate an Accelevents Virtual Event

Intro to Virtual Events for Attendees

Customize your profile when you enter the event!

The Attendee Profile

How to customize the notifications you receive inside the Virtual Event Hub.

Notification and Sound Alert Controls in the Virtual Hub

Learn how to search, bookmark, save a seat, join, and check other session information

Exploring the Event Agenda

Disabling Ad Blockers

Your go-to reference for navigating our mobile application efficiently.

Your Guide to the Accelevents Attendee App

Navigate the Virtual Hub and Attendee App

Accelevents Homepage

Create New Account

Accelevents Login

Book a Demo

Log In

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.