This article talks about the speaker's journey in workshop sessions. If you're a speaker broadcasting through Accelevent Studio, check out this article instead.
Notes:
Chrome is the preferred browser to access the event page, virtual event hub, and studio. However, Safari may work better when using an iPhone or an iPad.
Ensure that you are logging in with the correct email address
Please ensure that you check your network quality before the start of your session through this Pre-Session Test Tool. If your network quality is unstable or inconsistent, attendees may experience blurriness and choppy audio when you're sharing your screen.
How to Access Your Workshop Session
As a speaker, you will need to access the My Speaking Schedule tab in the virtual event hub to enter your workshop session, where you can practice before the event and also start your live workshop session. Below, you'll learn the steps from start to end on how to join an event as a speaker.
1. Access the Email Invitation
Once you have been added to a session as a speaker, check your inbox for an email inviting you to join the event.
The first link will direct you to the My Speaking Schedule tab in the virtual event hub, where you can access your workshop session. Click this link to start practicing or to enter your live session. It will ask you to create or enter a password to proceed.
The second link will direct you to the Speaker Onboarding Process, which allows you to edit your profile and set up microphone/camera access. Click here to learn more about Speaker Onboarding.
2. Enter the Workshop Session
Once you've set your password, you will be redirected to the My Speaking Schedule tab in the virtual event hub. This will show you all the sessions you are involved in as a speaker. Look for the workshop session and click Enter the Session.
This is what you'll see when you enter the workshop session.
Note: As a speaker, you can enter the workshop anytime before the event to check how the features work. Attendees can only enter during the workshop schedule.
3. Enable Your Camera and Microphone
Before getting into the workshop, ensure camera and microphone permissions are enabled. You will get a notification coming from the lock icon on your browser to enable permission to use your camera and microphone in this browser while accessing the workshop. If the notification does not show, go ahead and click that lock icon on top of the page placed next to the page URL and enable the toggles.
In the center, a pop-up will appear where you will be asked to select which audio and video devices you'd like to use and if you want them turned on or off before entering the workshop. Click Save to enter the workshop.
Note: After doing this step, and you still can't get into the workshop, you may need to do more troubleshooting. Click here to see the troubleshooting steps.
4. Test the Screen Sharing Feature in the Workshop
If you're sharing your presentation or video during your session, it's important to test it to ensure it works.
Play a Video from a Browser
If you're sharing your screen and you'll be playing a video from your browser, ensure to select Share a Chrome Tab instead of sharing a window or your full screen, then enable the toggle to "Also share tab audio" to ensure that attendees will hear the audio coming from your browser tab.
Share a Slide Deck
If you're presenting a slide deck, it's important to learn how to show the slides in a window instead of your full screen, so that you can still access the Studio or other windows. Check the article below on how to properly present using PowerPoint, Google Slides, or Keynote.
Play a Video File from Your Device
Instead of sharing your screen, you can open a video file from your device that will play on the screen. For this to work, you'll just need to select the file from the file manager pop-up and open it. The video should automatically play after clicking open.
Note: If you're playing a video and it's not showing for the viewers, you may need to turn off the Hardware Acceleration on your browser. Click here to see the steps on how to turn it off.
5. Test and Check the Other Features in the Workshop
Test all the other studio tools, like your camera, microphone, chat, and polls.
Bottom Menu:
1. Microphone - allows you to mute / unmute.
2. Camera - allows you to turn off / on your camera.
3. Breakout Rooms - allows you to break into small groups to encourage discussion.
4. Share - allows you to share your entire screen, a window, a tab from your browser, or a video file to be played. Click here to learn more about screen sharing.
5. Raise Hand - allows you to raise your hand to catch everyone's attention.
6. Attendees - allows you to see the list of attendees currently in the workshop, with options to enable and disable their microphone and camera and remove attendees from the workshop. (Note: As a speaker, the attendee list opens automatically upon joining the workshop session)
7. Phone - allows you to exit the workshop.
8. Settings - more options such as muting everyone, turning off everyone's video, changing your screen layout, and adding background effects.
The Background Effects has options for a light blur, hard blur, solid color as a background, and a custom image as a background. Note that the size for the custom image should be a minimum of 512px X 512px (Ratio 1:1), and it will show as mirrored on the background.
Right Side Panel
The right side of the page or live chat feed area is where you can type in your messages and use the other session features:
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Note: Once you see a countdown timer on the top right of the workshop session, your session is live. This indicates how much time you have left for your session.
Troubleshooting and Other Tips
Important Tips to Enable Camera and Microphone Permission
If you're having difficulty entering the workshop, it's probably because some of your camera and microphone permissions are not enabled. The first step is to check permissions on your browser. You need to check your device permissions if that doesn't work.
1. Allow Camera and Microphone Permissions on your Browser
Use the recommended browser (Chrome)
Enable the camera and microphone in your browser through the lock icon on your browser:
If the lock icon does not give you options to enable your camera or microphone, click Site Settings instead. It will open a new tab where you can enable the camera and microphone.
If nothing is clickable from the lock icon, check the URL bar if the camera icon on the right side has a red X. Click it and allow permissions. Click Done and refresh your page.
If it still doesn't work, click the 3 dot menu on your browser on the upper right side and select Settings.
2. Allow Camera, Microphone, and Screen Recording Permissions on your Device (Mac Users)
Open your System Preferences and select Security & Privacy
Look for Camera and enable Google Chrome or other browsers that you're using. Do the same for Microphone and Screen Recording.
Important Tips to Make the Video Sharing Work in the Workshop
To make sure that the video can be heard and seen by attendees and other speakers, the speaker sharing the video must disable the hardware acceleration in Google Chrome:
Click the 3 dot menu at the top-right corner of the browser window
Click Settings
Click Advanced
Click Systems
Disable Use hardware acceleration when available
Click Relaunch
Try sharing your video again. Check the box for the Share tab audio so everyone can hear the audio in the video.
Supported Devices and Browsers
Make sure that your device and browser work with Accelevents.
Windows 8.1 or 10 | 32-bit and 64-bit
Google Chrome (latest version) - recommended
Mozilla Firefox (latest version)
Microsoft Edge (latest version)
macOS X 10.11 and later
Google Chrome (latest version) - recommended
Safari 10 or later
Mozilla Firefox (latest version)
Android OS 4.0 or later
Google Chrome (latest version) - recommended
Tablet and phone devices are supported
Some features are not available on devices without Bluetooth, telephony, or Wi-Fi
Kindle Fire tablets are currently not supported
iOS 10.0 and later
Safari (latest version) - recommended
Google Chrome (latest version)
Mozilla Firefox (latest version)
Tablet and phone devices are supported
Use our System Checker to confirm javascript, browser compatibility, and all pop-up blockers are off.