Purchase a Plan to Use All The Features You Need
If you've met without our sales team and signed a contract for your plan, you'll most likely see that your paid plan is already reflected in your account. You'll just need to make sure to publish your events.
If you sign up for an Accelevents account on your own, it will be under the Free Plan. So when you create events, it will have limitations such as a limited number of event days, ticket types, and sessions. You must activate a paid plan to use all the features you need.
Note: If you already made a payment, but it's not reflecting correctly, or you're unable to publish, please contact your account manager or chat with us.
Purchase a Paid Ticketing Plan
1. Access the Organizer Portal
If you're in the event admin console, click Manage Organization at the bottom.
2. Select and Purchase a Plan
Go to the Billing tab in the Organizer Portal
Select a plan by clicking Buy Now or Get In Touch (for higher plans)
Enter your payment information and click Make Payment
Once your purchase is complete, you should see the plan you selected as your Current Plan in the Billing tab in your Organizer Portal.
If you subscribe to a single-event plan like Professional, you'll see a 0/1 counter under the plan amount. This means that 1 professional plan was purchased, and the event with the professional plan has not been published.
Note: For higher plans, you must book a meeting with our sales team to finalize the contract.
Associate the Single-Event Plan to the Event
In the Events tab in your Organizer Portal, you'll see a column for Event Plan. If you have an annual plan, it will automatically select the plan for you. However, if you purchased a single-event plan, like Professional, you'll need to associate the plan to the event (e.g., From a free plan to a professional plan).
Publish The Event
This is a required step for paid ticketing plans to ensure attendees can enter your event. Publishing the event will apply the associated plan to the event and allow attendees to enter when it opens. If the event is not published, only 25 attendees can enter.
Click the Publish button on top of the screen:
Public - The event will be added to our event listing site for additional exposure.
Postponed - The event is canceled until further notice.
Private - The event is private and not listed on our event listing site.
Notes:
Do not publish your test events or fundraising events. Publishing is only required for actual ticketed events.
You can publish anytime before the event opens, you can still make changes to your event even after publishing.
If the event is not published, you can sell tickets, but we recommend publishing as soon as you pay for your plan so you'll have access to all the plan features.
