We understand that you may not need your event account anymore or have decided that Accelevents is not for you. This article will walk you through the steps to delete your account and tell you what will happen once your account has been deleted.
⚠️ IMPORTANT NOTE ⚠️
Once your account is deleted, all your events under the account will also be deleted and can no longer be recovered.
Delete Your Account
Log in to your account
Click your Name from the upper right corner and then select My Profile
Click Delete
Select a reason for deleting your account
Click Permanently delete this user
A disclosure prompt will pop-up asking to confirm you've understood what it entails in deleting your account
Enter your credentials
Click Delete Everything
For users that have not created an event:
If you're purely an attendee, speaker, exhibitor or staff and you have not created an event, after you click Delete Everything, it will ask you one more time to confirm if you want to delete your account. Once you click Confirm, your account will be permanently deleted.
For users that have created events:
If you're an admin and you have created an event, you'll be asked to confirm that your events will also be deleted. You'll see the list of events where you are the only event admin. All the events listed here will be deleted when you delete your account.
Select a reason for why you want to delete your created events
Click Confirm. This is is the final step, once you click confirm your account will be deleted.
What happens after I delete my account?
You will receive a confirmation email, that your account has been deleted
You cannot undo an account deletion
Your account is permanently deleted
All the events you created are deleted
When you try to login, you won't be able to, it will ask you to sign up again
You can no longer access events that you previously joined
You are no longer listed as an admin for previous events that you were assigned as an admin
Your footprint would be erased in all events joined, except for lobby and lounge posts
Delete Your Event
If you don't want to delete your full account and you just want to delete an event you can go to My Events from your account, and click Delete.
Note: If your event is published, you must unpublish it to delete it.