FAQ

Postponing an Event

Written by Chloe Tykal
Updated over a week ago

How to Use a Stripe Card Reader to Swipe Cards

Written by Chloe Tykal
Updated over a week ago

Can I duplicate a past event?

Quick instructions on how you can duplicate an event.

Written by Zach Hagopian
Updated over a week ago

What is Exit Intent?

Learn how you can utilize our exit intent feature to capture additional ticket sales for your event!

Written by Zach Hagopian
Updated over a week ago

Extended Bidding

Written by Chloe Tykal
Updated over a week ago

What is the Difference Between Text to Give and Fund a Need?

Written by Zach Hagopian
Updated over a week ago

Can I embed my donation page into my own website?

Written by Zach Hagopian
Updated over a week ago

Can I email my guests through the Accelevents platform?

Written by Zach Hagopian
Updated over a week ago

How does Text-to-Give work?

Written by Chloe Tykal
Updated over a week ago

Can my donors create a recurring donation?

Written by Zach Hagopian
Updated over a week ago

How do I transition from an online auction to a silent auction at my event?

Written by Zach Hagopian
Updated over a week ago

Why are my bidders showing as "Unknown?"

Written by Chloe Tykal
Updated over a week ago

How do Accelevents solutions help my event?

Written by Chloe Tykal
Updated over a week ago

What is the ideal size event for your technology?

Written by Chloe Tykal
Updated over a week ago

What is the difference between the solutions you offer?

Written by Chloe Tykal
Updated over a week ago

How much do Accelevents solutions cost?

Written by Jon
Updated over a week ago

How long does it take to implement your solutions into my event?

Written by Jon
Updated over a week ago

Can Accelevents solutions be overloaded? I am hosting a large event and anticipate a high volume of bids.

Written by Jon
Updated over a week ago

Can I put my Accelevents page on my own website?

Embed your Accelevents page in your own website. Embed event ticketing checkout page in website.

Written by Chloe Tykal
Updated over a week ago

Can I use my own credit card processor?

Written by Chloe Tykal
Updated over a week ago

Do my donors and attendees need to download an app?

Written by Chloe Tykal
Updated over a week ago

How do I enter information about my event into Accelevents?

Written by Chloe Tykal
Updated over a week ago

What is the Admin Console?

Written by Chloe Tykal
Updated over a week ago

Can I monitor my fundraisers performance before, during, and after my event?

Written by Jon
Updated over a week ago

What if my participants do not have smart phones?

Written by Jon
Updated over a week ago

Is there a way for me to view the data from my event once it is over?

Download and view event data and participant information.

Written by Chloe Tykal
Updated over a week ago

What if I do not know all of the prizes that will be offered until the day of my event?

Written by Jon
Updated over a week ago

Can I change the order of my items?

Written by Zach Hagopian
Updated over a week ago

Do attendees need to register in your system to participate in the auction or raffle?

Written by Jon
Updated over a week ago

What if someone doesn't have a cell phone or their battery dies?

Written by Jon
Updated over a week ago

What should I expect when my fundraising event ends?

Written by Chloe Tykal
Updated over a week ago

Do you rent iPads for our event staff and volunteers

Written by Jon
Updated over a week ago

Fundraiser Page Views

Written by Jon
Updated over a week ago

How will my guests know how to bid?

Use these tips to make it easy for your participants to access your fundraiser page at your event.

Written by Chloe Tykal
Updated over a week ago

How Can My Guests Submit Silent Auction Bids?

Written by Zach Hagopian
Updated over a week ago

How do participants submit payment for items they won?

Written by Jon
Updated over a week ago

How are winners selected and notified with Auctions?

Written by Jon
Updated over a week ago

How can I delete bids from my silent auction?

Written by Zach Hagopian
Updated over a week ago

How Do My Guests Purchase and Submit Raffle Tickets?

Written by Zach Hagopian
Updated over a week ago

How do participants make payments for raffle tickets?

Written by Jon
Updated over a week ago

What if participants do not submit all of their raffle tickets before the drawing?

Written by Jon
Updated over a week ago

How are raffle winners notified and selected?

Written by Jon
Updated over a week ago

What is Fund a Need?

Written by Jon
Updated over a week ago

How Can Guests Donate to My Fund a Need Campaign?

Written by Zach Hagopian
Updated over a week ago

What is Stripe Payment Processing?

Written by Chloe Tykal
Updated over a week ago