FAQ

A collection of Frequently Asked Questions and Tips & Tricks to set up your Accelevents account and master your event!

Jon avatar Zach Hagopian avatar Chloe Tykal avatar +4
29 articles in this collection
Written by Jon, Zach Hagopian, Chloe Tykal and 4 others
General FAQs

Help! I Forgot My Password

Password reset
Chloe Tykal avatar
Written by Chloe Tykal
Updated over a week ago

Accelevents Optimal Dimensions and File Sizes for Images, Videos and Files

Know what sizes your images should be!
Natashia Shields avatar
Written by Natashia Shields
Updated over a week ago

What is the Admin Console?

Chloe Tykal avatar
Written by Chloe Tykal
Updated over a week ago

Can I duplicate an event?

Quick instructions on how you can duplicate an event.
Zach Hagopian avatar
Written by Zach Hagopian
Updated this week

What is Exit Intent?

Learn how you can utilize our exit intent feature to capture additional ticket sales for your event!
Zach Hagopian avatar
Written by Zach Hagopian
Updated over a week ago

How to Use a Stripe Card Reader to Swipe Cards

Chloe Tykal avatar
Written by Chloe Tykal
Updated over a week ago

Can I put my Accelevents page on my own website?

Embed your Accelevents page in your own website. Embed event ticketing checkout page in website.
Chloe Tykal avatar
Written by Chloe Tykal
Updated over a week ago

Can I use my own credit card processor?

Chloe Tykal avatar
Written by Chloe Tykal
Updated over a week ago

Do my donors and attendees need to download an app?

Chloe Tykal avatar
Written by Chloe Tykal
Updated over a week ago

What if my participants do not have smart phones?

Jon avatar
Written by Jon
Updated over a week ago

What if someone doesn't have a cell phone or their battery dies?

Jon avatar
Written by Jon
Updated over a week ago

How do I enter information about my event into Accelevents?

Chloe Tykal avatar
Written by Chloe Tykal
Updated over a week ago

Do you rent iPads for our event staff and volunteers

Jon avatar
Written by Jon
Updated over a week ago