FAQ

A collection of Frequently Asked Questions and Tips & Tricks to set up your Accelevents account and master your event!

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25 articles in this collection
Written by Jon, Chloe Tykal, Ariane and 2 others

Accelevents FAQs

How do Accelevents solutions help my event?

Written by Chloe Tykal
Updated over a week ago

What is the difference between the solutions you offer?

Written by Chloe Tykal
Updated over a week ago

What is the ideal size event for your technology?

Written by Chloe Tykal
Updated over a week ago

Can Accelevents solutions be overloaded? I am hosting a large event and anticipate a high volume of bids.

Written by Jon
Updated over a week ago

How long does it take to implement your solutions into my event?

Written by Jon
Updated over a week ago

Do You Offer White Label Solutions?

Yes! Book a demo now!

Written by Ariane
Updated over a week ago

Do You Have Non-Profit Rates?

Yes! We will need your tax ID in order to approve the rate.

Written by Ariane
Updated over a week ago

Is Accelevents GDPR Compliant?

Written by Ariane
Updated over a week ago

Do Accelevents Have VPAT Documentation?

Written by Ariane
Updated over a week ago

Will Accelevents Work for Attendees and Speakers in China?

Written by Ariane
Updated over a week ago

General FAQs

Help! I Forgot My Password

Written by Chloe Tykal
Updated over a week ago

Log In or Sign Up using your Facebook, Google, Apple, or LinkedIn account

Written by Ariane
Updated over a week ago

How Does Event Ticketing Work?

Written by Jon
Updated over a week ago

How do I enter information about my event into Accelevents?

Learn the functions of each section in your admin console

Written by Chloe Tykal
Updated over a week ago

Can I use a different platform to sell tickets and have the virtual event with Accelevents?

Written by Ariane
Updated over a week ago

Dedicated Event Support VS Advanced Support

Aside from our articles and chatting with us, you're able to have a member of our team assist you directly with one of our support packages!

Written by Hydee
Updated over a week ago

How to Delete your Account

Written by Ariane
Updated over a week ago

Can I Duplicate an Event?

Quick instructions on how you can duplicate an event.

Written by Shella
Updated over a week ago

What is Exit Intent?

Learn how you can utilize our exit intent feature to capture additional ticket sales for your event!

Written by Jon
Updated over a week ago

Can I use my own credit card processor?

Written by Chloe Tykal
Updated over a week ago

Tips & Tricks

Tips for a Great Virtual Event Experience

Avoid technical issues when joining an event as an attendee or speaker

Written by Ariane
Updated over a week ago

Take Advantage of Social Media

Written by Jon
Updated over a week ago

Can I Change the Language of my Virtual Event to a Different Language?

Written by Ariane
Updated over a week ago

How Do I Crop Videos and Put Together Multiple Recordings?

Crop the dead air out of your videos and combine recordings to make it a whole!

Written by Chloe Tykal
Updated over a week ago

Postponing an Event

Written by Ariane
Updated over a week ago