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Help! I Forgot My Password
Help! I Forgot My Password

Password reset

Whitney Harriss avatar
Written by Whitney Harriss
Updated over a week ago

Help! I Forgot My Password

You can reset or create your password by accessing this page and entering the email address associated with your account.

Once you enter your email address, you should receive an email. Click the RESET PASSWORD button in that email and enter your new password.

Your password must contain:

  • 1 uppercase

  • 1 lowercase

  • 1 special character

  • 1 number

  • no whitespace

  • at least 8 characters in length

  • Acceptable special characters are these: !@#$%^&*+

Reset Through the Login Button

If you're on the Login page, just click "Forgot Password?" option, and this will take you to a page where you can then enter your email address and click Reset Instructions. Click the

Click the Reset Password button from your email address and it will take you to a page where you can set a new password.

Reset Through Sign In Button

If you're trying to enter an event that you registered for, click Sign In, then click the "Forgot Password?" option, and this will take you to a page where you can then enter your email address and click Reset Instructions.

Click the Reset Password button from your email address and it will take you to a page where you can set a new password.

Reset using the Attendee App

At the log in page of the Attendee App, click the "Forgot Password?" hyperlink and enter your registered email address then click the Send Reset Link button. Check your email's inbox, open the Recover Password email and click the Reset Password Button. Enter a new password based on the password requirements, confirm it by entering the same new password in the Confirm Password field, click Change Password.

A confirmation message saying you've successfully changed your password will appear, and the page will automatically log you into the Attendee App.

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