Skip to main content
All CollectionsVirtual Event Hub Features
Can I Disable the Event Chat?
Can I Disable the Event Chat?

Yes! Learn how to disable the chat for your event's lobby, sessions, and exhibitor booths.

Shella avatar
Written by Shella
Updated over a week ago

Stop Attendees from Posting in the Chat

Yes, you can! Disabling the chat means you will be disabling it for your attendees only. Event admins will still be able to send messages in all areas, speakers will still be able to send messages in sessions, and exhibitors will still be able to send messages in their booths. Disabling the chat does not mean that the chat section in the virtual event hub will disappear. It simply stops attendees from posting in the chat.

Note: Disabling the chat is not available for the free plan.

Disable The Session Chat

  • Click Agenda & Speakers

  • Open the session for editing

  • In Session Details, scroll down and open Advanced Settings

  • Turn off the toggle to Allow attendees to chat.

Disable The Lobby Chat

  • Click Event Design > Event Hub

  • Under Hub Configuration, select the Lobby tab

  • Scroll down to see Lobby Chat

  • Turn off the toggle for Enable Lobby Chat for attendees

Disable The Exhibitor Booth Chat

  • Click Exhibitors & Sponsors

  • Open the exhibitor for editing

  • Under Settings, scroll down to Manage Booth Interactivity

  • Turn off the toggle for Enable chat in Exhibitor booths


Frequently Asked Questions

Why is the chat section still appearing if I disabled it?

  • It will still appear to attendees, but they will see that it is closed and won't be able to post there.

Can I still post in the chat section if it's disabled?

  • Yes, admins can still post in the chat since it will only be disabled for attendees.

Can I disable the chat feature of the lounges?

  • No, it cannot be disabled.

Did this answer your question?