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Can I Disable the Event Chat?

Yes! You can disable the chat for your event's lobby, sessions, and exhibitor booths.

Written by Ariane Ramirez

Hide the Chat In the Virtual Event Hub and Attendee App

Yes, you can! When the chat is disabled, the chat tab hidden from the virtual event hub and attendee app.

Notes:

  • If all the other sub tabs for attendees, polls, and Q&A are also disabled, the right side panel in the virtual event hub also disappears. This means that if you've added carousel images in the lobby chat or session chat, these won't be displayed anymore.

  • In the app, the Activity tab will still be there for session, but the sub tabs will be hidden.

  • Admins may still see that chat area and send messages in the virtual event hub, but attendees won't see it anymore if it's turned off.

  • Lounge chats cannot be turned off.

Disable The Session Chat

  • Go to Event Content > Agenda

  • Open the session for editing

  • In Session Details, scroll down and open Advanced Settings

  • Turn off the toggle to Allow attendees to chat

Disable The Lobby Chat

  • Click Event Design > Event Hub

  • Select the Lobby tab

  • Scroll down to see Lobby Chat

  • Turn off the toggle for Enable Lobby Chat for attendees

Disable The Exhibitor Booth Chat

  • Click Exhibitors & Sponsors

  • Open the exhibitor for editing

  • Under Settings, scroll down to Manage Booth Interactivity

  • Turn off the toggle for Enable chat in this Exhibitor booth

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