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Can I Disable the Virtual Event Chat?
Can I Disable the Virtual Event Chat?
Yes! Learn how to disable the chat for your event's lobby, sessions, and exhibitor booths.
Shella avatar
Written by Shella
Updated over a week ago

Yes, you can! Disabling the chat means you will be disabling it for your attendees only. Event admins will still be able to send messages in all areas, speakers will still be able to send messages in sessions, and exhibitors will still be able to send messages in their booths. Disabling the chat does not mean that the chat section in the virtual event hub will disappear. It simply stops attendees from posting in the chat.

Note: Disabling the chat is not available for the free plan.

Disable The Session Chat

  • Click Agenda & Speakers

  • Click the pencil icon on the session you want to disable the chat for

  • Go to Session Details

  • Scroll down to Advanced Settings and find the toggle for Allow attendees to chat.

  • Turn off the toggle, and it will be colored grey once disabled.

Disable The Lobby Chat

  • Click Event Website

  • Go to Virtual Event Hub, then select the Lobby tab

  • Scroll down to see Lobby Chat, and you'll find the toggle for Enable Lobby Chat for attendees

  • Turn off the toggle, and it will be colored grey once disabled

Disable The Exhibitor Booth Chat

  • Click Exhibitors & Sponsors

  • Click the pencil icon on the exhibitor booth you want to disable the chat for

  • Go to Settings

  • Scroll down to Manage Booth Interactivity, and you'll find the toggle for Enable chat in Exhibitor booths.

  • Turn off the toggle, and it will be colored grey once disabled.

Frequently Asked Questions

Why is the chat section still appearing if I disabled it?

  • It will still appear to attendees, but they will see that it is closed and won't be able to post there.

Can I still post in the chat section if it's disabled?

  • Yes, admins can still post in the chat since it will only be disabled for attendees.

Can I disable the chat feature of the lounges?

  • No, it cannot be disabled.

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