Stop Attendees from Posting in the Chat
Yes, you can! Disabling the chat means you will be disabling it for your attendees only. Event admins will still be able to send messages in all areas, speakers will still be able to send messages in sessions, and exhibitors will still be able to send messages in their booths. Disabling the chat does not mean that the chat section in the virtual event hub will disappear. It simply stops attendees from posting in the chat.
Note: Disabling the chat is not available for the free plan.
Disable The Session Chat
Go to Event Content > Agenda
Open the session for editing
In Session Details, scroll down and open Advanced Settings
Turn off the toggle to Allow attendees to chat.
Disable The Lobby Chat
Click Event Design > Event Hub
Select the Lobby tab
Scroll down to see Lobby Chat
Turn off the toggle for Enable Lobby Chat for attendees
Disable The Exhibitor Booth Chat
Click Exhibitors & Sponsors
Open the exhibitor for editing
Under Settings, scroll down to Manage Booth Interactivity
Turn off the toggle for Enable chat in this Exhibitor booth
Frequently Asked Questions
Why is the chat section still appearing if I disabled it?
It will still appear to attendees, but they will see that it is closed and won't be able to post there.
Can I still post in the chat section if it's disabled?
Yes, admins can still post in the chat since it will only be disabled for attendees.
Can I disable the chat feature of the lounges?
No, it cannot be disabled.