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Setting the Event Limit Capacity

Learn how to set a limit to your event's general capacity.

Joanne avatar
Written by Joanne
Updated over a week ago

You can now limit the total number of overall tickets available for your event. If you have a set maximum capacity for your event, this is your best option instead of adjusting the availability of each ticket type.

Set the Event Limit Capacity

  • Go to Registration > Set Up Tickets

  • Turn on the toggle for Event Limit Capacity

  • Enter the maximum number of overall tickets you would like available for your event.

  • Click away from the field to save it. A "Saved" message will appear in the upper-right corner.

    Note: Ensure to enter a number equal to or more than the total tickets sold. You can check your overview to see how many you've sold already.

Frequently Asked Questions

Can I set a limit for any event format?

  • Yes, you can enable this for In Person, Hybrid, and Online events

Does this count for a specific ticket type only?

  • No. The number you indicate in this field counts the overall tickets sold or registered in the event.

What happens when the limit has been reached?

  • Once the limit has been reached, no additional tickets will be sold regardless of the ticket quantity set for individual ticket types.

  • A pop-up message will appear during checkout when the ticket buyer tries to register for a full-capacity event stating that the maximum limit has been reached.

Can I still change the event limit capacity during the event?

  • Yes

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