Setting the Event Limit Capacity

Learn how to set a limit to your event's general capacity.

Joanne avatar
Written by Joanne
Updated this week

You can now limit the total number of overall tickets available for your event. If you have a set maximum capacity for your event, this is your best option instead of adjusting the availability of each ticket type.

Set the Event Limit Capacity

  • Go to Registration > Set Up Tickets

  • Turn on the toggle for Event Limit Capacity

  • Enter the maximum number of overall tickets you would like available for your event.

  • Click away from the field to save it. A "Saved" message will appear in the upper-right corner.

    Note: Ensure to enter a number equal to or more than the total tickets sold. You can check your overview to see how many you've sold already.

Frequently Asked Questions

Can I set a limit for any event format?

  • Yes, you can enable this for In Person, Hybrid, and Online events

Does this count for a specific ticket type only?

  • No. The number you indicate in this field counts the overall tickets sold or registered in the event.

What happens when the limit has been reached?

  • Once the limit has been reached, no additional tickets will be sold regardless of the ticket quantity set for individual ticket types.

  • A pop-up message will appear during checkout when the ticket buyer tries to register for a full-capacity event stating that the maximum limit has been reached.

Can I still change the event limit capacity during the event?

  • Yes

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