Ticketing, Registration, Orders & Emails

Everything you need to know about creating tickets, adding order form questions, adding attendees, checking orders and sending emails to participants

Jon avatar Chloe Tykal avatar Ariane avatar +6
41 articles in this collection
Written by Jon, Chloe Tykal, Ariane and 6 others
Order Form and Orders

The Order Form Questions

Get more information from your registrants by adding order form questions
Althea Sagayno avatar
Written by Althea Sagayno
Updated over a week ago

Conditional Questions

Learn how to add conditional questions to your order form.
Shella avatar
Written by Shella
Updated over a week ago

Including Vaccination Cards in Your Order Form

Upload a vaccination card image - jpeg, png or gif file under 2MB
Ariane avatar
Written by Ariane
Updated over a week ago

Creating a Registration Waiver/Disclaimer

Chloe Tykal avatar
Written by Chloe Tykal
Updated over a week ago

The Orders Tab

Search for information on ticket buyers and ticket holders.
Shella avatar
Written by Shella
Updated this week

Editing Ticket Orders

From correcting ticket details to deleting ticket orders and much more!
Ariane avatar
Written by Ariane
Updated over a week ago

Can I Refund or Delete Ticket Purchases?

Jon avatar
Written by Jon
Updated over a week ago

Ticket Buyer Invoice

The invoice will be attached as a PDF file in the order confirmation email, you can also edit some information and download it.
Shella avatar
Written by Shella
Updated this week

Blocking and Unblocking Attendees

Remove unwanted attendees from the event
Hydee avatar
Written by Hydee
Updated over a week ago

Add Attendees Tab: Importing Virtual Event Attendees to Accelevents

Import attendees through a CSV file or add them manually
Ariane avatar
Written by Ariane
Updated over a week ago

How Can I Assist My Attendees When Joining My Virtual Event?

Ariane avatar
Written by Ariane
Updated this week

How Do I Make Sure That The Attendee Information I Uploaded Will Reflect in Their Virtual Event Profile?

Import attendees through CSV and automatically update their profile with the given information
Ariane avatar
Written by Ariane
Updated over a week ago

Can I Have My Attendees Edit Information on Their Tickets?

How to allow attendees to edit ticket information
Althea Sagayno avatar
Written by Althea Sagayno
Updated over a week ago

What Happens When Someone Donates While Buying a Ticket?

Ariane avatar
Written by Ariane
Updated over a week ago

Can Guests Purchase Tickets for Their Friends / Family?

Jon avatar
Written by Jon
Updated over a week ago

How can I enter Event Tickets paid in cash or check?

Enter ticket sales for attendees who pay with cash or a check.
Jon avatar
Written by Jon
Updated over a week ago

Adding Complimentary Event Tickets

Jon avatar
Written by Jon
Updated over a week ago
Email Confirmations, Reminder Emails and Engage Emails

Automated Emails to Attendees, Speakers, Exhibitors and Event Admins

Learn what is in the emails your attendees, speakers, exhibitors and staff receive and how to edit and disable them.
Ariane avatar
Written by Ariane
Updated this week

Order Confirmation Emails

After purchasing a ticket or registering for your event, attendees will receive an email which you can customize.
Ariane avatar
Written by Ariane
Updated this week

The Advanced Email Template Builder

This feature is available for Professional Plan and up.
Ariane avatar
Written by Ariane
Updated this week

Using the Magic Link

A magic link makes it easier for your attendees to access your event!
Hydee avatar
Written by Hydee
Updated this week

Send Reminder Emails to Your Attendees

Ensure that your attendees show up to your event!
Ariane avatar
Written by Ariane
Updated over a week ago

The Calendar Invite

Ariane avatar
Written by Ariane
Updated over a week ago

Engage Module: Can I email my guests through the Accelevents platform?

Send emails to different lists including prospects
Jon avatar
Written by Jon
Updated yesterday

Adding Dynamic Values or Merge Tags to Your Engage Emails

Click the Help Center button from your Engage Email Template to see the available merge fields you can add to your email to attendees.
Ariane avatar
Written by Ariane
Updated this week

Creating and Sending Certificates

Send your certificates through an Engage email
Hydee avatar
Written by Hydee
Updated over a week ago

Can Attendees Unsubscribe From My Event Emails?

Find out how attendees can unsubscribe from your event emails and where to find the list of unsubscribed participants.
Althea Sagayno avatar
Written by Althea Sagayno
Updated this week