Accelevents

Althea Sagayno

Shella

Whitney Harriss

Everything you need to know about creating tickets, adding order form questions, adding attendees, checking orders and sending emails to participants

Ticketing, Registration, Orders & Emails

Setup Tickets: Virtual Event Ticketing & Registration

In-person, Hybrid and Virtual Events and Tickets

Different Event Formats and Ticket Types

Learn how to make restrictions on ticket types!

How to Restrict Ticket Types to Specific Sessions or Specific Number of Sessions

Add the option to hide Lounges and the Expo from attendees based on

Adding Restrictions to Tickets to Access Lounges, Exhibitor Booths, and Chat

Restrict Access to Sessions by Tags & Tracks through the Set-up Tickets tab

Adding Restrictions to Tickets based on Tags & Tracks

Learn how to create ticket bundles, which can be used for tables, sponsorship and more.

Creating a Ticket Bundle

Sell additional items for your event - like merchandise,
parking, and drink tickets.

How to Create Add-Ons

Learn how to set a limit to your event's general capacity.

Setting the Event Limit Capacity

Collect Sales Tax when selling event tickets

Adding Sales Tax to Ticket Sales

Adding VAT to Ticket Sales

Curate an exclusive event participant list by using the Registration Approval feature.

Registration Approval

Ariane

Ruby

Ticketing

Get more information from your registrants by adding order form questions

The Order Form Questions

Learn how to add conditional questions to your order form.

Conditional Questions

Don't let your attendees miss an "important note" that you require for them to read to proceed to your event.

Adding a Waiver/Disclaimer for Your Event

Search for information on ticket buyers and ticket holders.

The Orders Tab

From correcting ticket details to deleting ticket orders and much more!

Editing Ticket Orders

Can I Refund or Delete Ticket Purchases?

The invoice will be attached as a PDF file in the order confirmation email, you can also edit some information and download it.

Ticket Buyer Invoice

Blocking and Unblocking Attendees

Import attendees through a CSV file or add them manually

Add Attendees Tab: Importing Event Registrants to Accelevents

Help your attendees to access your event easily

How Can I Assist My Attendees When Joining My Virtual Event?

Import attendees through CSV and automatically update their profile with the given information

How Do I Make Sure That The Attendee Information I Uploaded Will Reflect in Their Virtual Event Profile?

How to allow attendees to edit ticket information

Can I Have My Attendees Edit Information on Their Tickets?

What Happens When Someone Donates While Buying a Ticket?

Can Guests Purchase Tickets for Their Friends / Family?

Enter ticket sales for attendees who pay with cash or a check.

How can I enter Event Tickets paid in cash or check?

Adding Complimentary Event Tickets

Upload a vaccination card image - jpeg, png or gif file under 2MB

Including Vaccination Cards in Your Order Form

Order Form and Orders

Learn how to use our discount code feature for your next event

How to Set and Apply Discount Codes for Your Tickets

How to Use Access Codes for Event Ticketing

Track where your ticket sales are coming from and which channels and campaigns are getting more traffic through tracking links

Using Tracking Links for Event Ticketing

Track where your ticket sales are coming from by using UTM campaign links

UTM Tracking in Accelevents

Add a waitlist to your event for an event with high ticket demand or use it to screen attendees!

Setting Up an Event Waitlist

Discount & Access Codes, Tracking Links and Waitlists

Learn what is in the emails your attendees, speakers, exhibitors and staff receive and how to edit and disable them.

Automated Emails to Attendees, Speakers, Exhibitors and Event Admins

After purchasing a ticket or registering for your event, attendees will receive an email which you can customize.

Order Confirmation Emails

This feature is available for Professional Plan and up.

The Advanced Email Template Builder

A magic link makes it easier for your attendees to access your event!

Using the Magic Link

Ensure that your attendees show up to your event!

Send Reminder Emails to Your Attendees

The Calendar Invite

Send emails to different lists including prospects

Engage Module: Can I email my guests through the Accelevents platform?

Click the Help Center button from your Engage Email Template to see the available merge fields you can add to your email to attendees.

Adding Dynamic Values or Merge Tags to Your Engage Emails

Send your certificates through an Engage email

Creating and Sending Certificates

Find out how attendees can unsubscribe from your event emails and where to find the list of unsubscribed participants.

Can Attendees Unsubscribe From My Event Emails?

This is the designated email address that will receive responses from attendees who reply to the auto-generated emails sent from the event.

Ticketing, Registration, Orders & Emails

Ticketing

Order Form and Orders

Discount & Access Codes, Tracking Links and Waitlists

Email Confirmations, Reminder Emails and Engage Emails