Accelevents

Whitney Harriss

Joanne

Ariane Ramirez

Everything you need to know about creating tickets, adding order form questions, adding attendees, checking orders and sending emails to participants

Ticketing, Registration, Orders & Emails

Setup Tickets: Event Ticketing & Registration

In-person, Hybrid and Virtual Events and Tickets

Different Event Formats and Ticket Types

Learn how to make restrictions on ticket types!

Add Ticket Restrictions: Select How Many and Which Sessions They Can Join

Add the option to hide Lounges and the Expo from attendees based on

Add Ticket Restrictions: Access Lounges, Exhibitor Booths, and Chat

Restrict Access to Sessions by Tags & Tracks through the Set-up Tickets tab

Add Ticket Restrictions: Select Which Sessions They Join Based on Tags & Tracks

Learn how to create ticket bundles, which can be used for tables, sponsorship and more.

Creating a Ticket Bundle

Sell additional items for your event - like merchandise, parking, and drink tickets.

How to Create Add-Ons

Learn how to set a limit to your event's general capacity.

Setting the Event Limit Capacity

Collect Sales Tax when selling event tickets

Adding Sales Tax to Ticket Sales

Adding VAT to Ticket Sales

Give your registrants the option to register now and pay later or pay partially!

Pay Later or Pay a Deposit Registration

Curate an exclusive event participant list by using the Registration Approval feature.

Registration Approval

Simplified process of switching between ticket types for attendees.

Ticket Exchange: Change the Attendee's Ticket Type

The Order Status will easily allow you to know whether the registrant has any pending balance and if they have access to the event.

Ticket Order Status

Make registration for free tickets faster and easier

Simple Registration

Non Transferrable Tickets or Orders

Approval Workflow for Attendees

Ticketing

Get more information from your registrants by adding order form questions

The Order Form Questions

Event admins now have the ability to hide order form fields.

Hidden Order Form Fields

Learn how to add conditional questions to your order form.

Conditional Questions

Don't let your attendees miss an "important note" that you require for them to read to proceed to your event.

Add a Waiver or Disclaimer

Search for information on ticket buyers and ticket holders.

The Orders Tab

Edit Attendee Information in the Order

Can I Refund or Delete Ticket Purchases?

The invoice will be attached as a PDF file in the order confirmation email, you can also edit some information and download it.

Ticket Purchase Invoice

Limit attendees to 1 ticket per event by restricting them to register only once with the same email address

Restrict Attendees to Register Only Once With the Same Email Address

Customize the event registration process by filtering registrants based on their email domains!

Block Registrations From Specific Domains and Email Addresses

Block Attendees

Upload attendees through a CSV file or manually add them

Add Attendees Tab: Importing Event Registrants to Accelevents

Import attendees through CSV and automatically update their profile with the given information

Auto-Populate Virtual Event Profile Fields

Help your attendees to access your event easily

How Can I Assist My Attendees When Joining My Event?

Enable "Allow Attendee To Edit Information" from the Order Form tab

Can Attendees Edit the Information on Their Tickets?

What Happens When Someone Donates While Buying a Ticket?

Can Guests Purchase Tickets for Their Friends / Family?

Enter ticket sales for attendees who pay with cash or a check.

Enter Cash Or Check Payment for Tickets

Adding Complimentary Event Tickets

Grab your registrants' attention if they haven't completed their purchase!

The Exit Intent Pop-Up

Add a code to your page to hide the ticket reservation countdown

Hide the Countdown Timer on the Registration Page

Download the Files Uploaded by Registrants

Attendees with blank information will appear as "Guests of" the ticket buyer

"Guest Of" Feature - Blank Attendee Name and Email During Registration

Update Attendee Information in Bulk  Through CSV Upload

Jon Kazarian

Order Form and Orders

Learn how to use our discount code feature for your next event

Create and Apply Discount Codes for Event Ticketing

Create and Apply Access Codes for Event Ticketing

Share only specific ticket types through Limited Display Codes.

Show and Hide Tickets Through Limited Display Links for Event Ticketing

Track where your ticket sales are coming from and which channels and campaigns are getting more traffic through tracking links

Create Tracking Links for Event Ticketing

Track where your ticket sales are coming from by using UTM campaign links

UTM Tracking in Accelevents

Add a waitlist to your event for an event with high ticket demand or use it to screen attendees!

Setting Up an Event Waitlist

Shella

Discount & Access Codes, Tracking Links and Waitlists

Learn what is in the emails your attendees, speakers, exhibitors and staff receive and how to edit and disable them.

Automated Emails to Attendees, Speakers, Exhibitors, and Event Team Members

After purchasing a ticket or registering for your event, attendees will receive an email which you can customize.

Order Confirmation Emails

This feature is available for Professional Plan and up.

The Advanced Email Template Builder

A magic link makes it easier for your attendees to access your event!

The Magic Link

Ensure that your attendees show up to your event!

Send Reminder Emails to Your Attendees

Add the event or session to your calendar

The Calendar Invite

Send emails to different lists including prospects

Engage Emails and Contact Lists: Can I email my guests through the Accelevents platform?

Customized Magic Link Email sent from Engage, Order Confirmation, or Reminder Email

Send a Magic Link from Engage, Order Confirmation, or Reminder Email

Create contact lists to send emails via Engage

Contact Lists

Find out how attendees can unsubscribe from your event emails and where to find the list of unsubscribed participants.

Can Attendees Unsubscribe From My Event Emails?

This is the designated email address that will receive responses from attendees who reply to the auto-generated emails sent from the event.

What is the Default 'Reply-to' Email Address for?

Find out the status of emails that you've sent to attendees.

Track Email Sends to Attendees

Add merge tags to personalize emails or show event information

Merge Tags for Emails and Pages

Set up a unique registration confirmation page for each of your event's ticket types.

Customize the Registration Confirmation Page

Copy the email templates on how to join the event

Email Templates to Send to Attendees

Smart Views and Lists

Althea Sagayno

Email Confirmations, Reminder Emails and Engage Emails

Accelevents Homepage

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Accelevents Login

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