How to Create Add-Ons

Sell additional items for your event - like merchandise, parking, and drink tickets.

Marvin Go avatar
Written by Marvin Go
Updated over a week ago

Events bring people together, but it's also a great place to sell merchandise to attendees. It's a brilliant way to make a profit in addition to ticket sales.

Create an Add-On

  • Go to Registration

  • Set-up Tickets

  • Select Add-Ons

  • Click Create Add-On

Add-On Settings

  • This add-on has multiple prices or varieties - allows you to include price ranges on the item or item variation.

  • Name – the name of the item you want to sell

  • Quantity – total number of items you want to sell

  • Price – set the selling price of the item

  • Fees - select whether to pass the fees to buyers or absorb the fees. Click here to learn more about Accelevents Fees.

  • Add On Type - if your event is set to Hybrid, you'll have options to select whether the add-on is for in-person, virtual, or hybrid

  • Sales Dates - set when the ticket will be available to purchase and when it will end

  • Add-On Description - add a description on the ticket that would appear in the PDF file, and allow yourself to show the description when someone is trying to purchase from your event page.

Advanced Settings

  • Add-Ons/Items allowed per order - set the number of items bought per transaction.

  • Bundle Type - Select whether you want to sell individual or bundled items.

  • PDF Attachments in the Order Confirmation Email - include a PDF file for the ticket attached to the confirmation email.

  • Select Ticket Types - the add-on will only be available/visible to the buyer if they have selected one of the tickets indicated while registering. It will also be available for existing attendees with the indicated ticket(s).

  • Add-On Visibility - hide or show the ticket type from your event page.

Add Multiple Prices or Item Varieties

If your item has more than 1 price point or if it has different variations like size or color, enable This add-on has multiple prices or varieties.

  • Category Name - add a name for the item

  • Quantity - number of items you want to sell

  • Add Variation - allows you to create a new item under the same category with different pricing.

Frequently Asked Questions

Can attendees buy just the add-on without a ticket?

  • No, they need to buy a ticket too. If they bought a ticket and forgot to buy an add-on item, they can return to buy the add-on. They just need to be logged in so the system can detect whether they have an existing ticket.

Can an attendee purchase multiple add-ons?

  • Yes, they can!

Can I add a picture to the add-on?

  • There isn't a way to add images within the Add-On itself, but you could include pictures of your add-ons in the About tab of the landing page.

Can add-ons be used for both in-person and virtual events?

  • Yes

Can discounts and access codes be applied to add-ons?

  • Yes

Can someone buy add-on through the registration approval process?

  • Buying add-ons will only be available when they claim their spot after approval.

How can they receive the item if I'm selling a physical product?

  • There is no option to arrange delivery through Accelevents. You will have to use a service or application outside of Accelevents.

How am I going to collect the attendee's shipping information if I'm selling a physical product?

  • You can create custom questions and set them as a requirement for attendees to fill out the order form. Set this up by going to Registration > Order Form.


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