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Setup Tickets: Event Ticketing & Registration
Setup Tickets: Event Ticketing & Registration
Whitney Harriss avatar
Written by Whitney Harriss
Updated over a week ago

Attendees will need a ticket to enter your event. To get one, they need to register through your event page, and once done, they should receive the ticket and confirmation through email.

In this article, you'll learn how to create a ticket and test if the registration works!

Event Ticketing & Registration

Create Tickets

  • Go to Registration > Set Up Tickets

  • Click Create Ticket

  • The Create Ticket menu will slide in from the right, where you can customize your ticket type.

Ticket Customization

The right side menu is where you can customize the name of the ticket, quantity, price, sale date, etc.

  • Ticket Type - select the type of ticket you want to sell (Paid or Free). Click here to know more about our ticket types.

  • Name - add a name for your ticket

  • Quantity - number of tickets you want to sell

  • Price - set the selling price of the ticket

  • Fees - select whether to pass the fees to buyers or absorb the fees. Click here to learn more about Accelevents Fees.

  • Ticket Format - this feature only appears if you select HYBRID as your event type, select HYBRID as well for ticket format.

  • Sales Dates - set when the ticket will be available to purchase and when it will end

  • Ticket Description - This allows you to add a description on the ticket that would appear in the PDF file when someone is trying to purchase a ticket from your event page.

Advanced Settings:

  • Assigned Seating - when enabled, registrants are asked to select a seat. Admin should set-up assigned seating using the Venue Designer.

    Note: this will only show for in-person or hybrid ticket types

  • Allow attendees to Pay Later - when allowed, attendees can register for the event without settling payment at the time of registration

    Note: this will only on show for paid ticket types, and if Offline Payments is enabled

  • Can Create Meetings - when enabled, attendees can set up meetings with other attendees

  • Ticket Badge - select a badge assigned for the ticket

  • Track Restrictions - when tracks are added, attendees with this ticket type cannot join sessions under the listed tracks

  • Tag Restrictions - when tags are added, attendees with this ticket type cannot join sessions under the listed tags

  • Other Restrictions - when an area is selected, attendees with this ticket type will not have access to it

  • Tickets allowed per order - set the number of tickets bought per transaction.

  • Bundle type - select whether you want to sell individual or bundle/group tickets. Click here to know more about how to create ticket bundles.

  • Number of Sessions allowed to register - enables you to set how many sessions an attendee can register to. This applies to hybrid and virtual events. Click here to learn more about creating restricted tickets.

  • PDF attachments in the Order Confirmation Email - allows you to add a pdf file for the ticket or invoice attached to the confirmation email. For in-person events, we recommend you include this since some folks will want to print something to show at the venue.

  • Ticket Visibility - allows you to hide/show the ticket type from your event page.

  • Custom Invoice Text - custom message that shows on the invoice

    Note: this will only show if an invoice is included as an attachment to the Order Confirmation Email

Once you're done editing your ticket type, click the Save button.

Connect Your Payment Processor

If you selected a paid ticket type, you must connect to a payment processor (Stripe or Square) to receive credit card payments. Go to Settings > Payment Processing

Test the Registration

To see what tickets would look like and understand the registration process, go to your event landing page and click the Register / Buy Tickets button. Try choosing a (free) ticket to understand the whole registration process.

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