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Customize the Ticket PDF

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated yesterday

This feature is coming soon!

The Ticket PDF file can be included in the order confirmation email that attendees receive after they register. This file includes basic event details, information about the ticket they bought and a QR code for in-person and hybrid events. You can customize the design of the PDF file and create multiple templates and assign them to different ticket types.

Customize the Ticket PDF

  • Go to Registration > Confirmation & Reminders

  • Select Ticket PDF

  • Click the default design to start editing or click +Create Ticket PDF to create a new design

The Ticket PDF Editor

The left side of the screen shows the template, where you can edit, add, and delete content. The right-side menu shows the components you can add to the file.

Add Merge Tags

The default template already has most of the merge tags added so that it would reflect the attendee's information and event details. In the Merge Tags button on top of the page, you'll see more tags that you can add.

Other Template Settings

When you click the 3 dot menu and select Edit Details, you can assign which ticket types will receive this PDF design. You can also set which of the templates will be the default template for newly created ticket types.

In the same menu you can duplicate and delete the template.

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