The Invoice PDF file can be included in the order confirmation email that attendees receive after they register. This file includes basic event details, information about the ticket and the transaction. You can customize the design of the PDF file and create multiple templates, but only 1 template can be applied to all tickets.
Customize the Invoice PDF
Go to Registration > Confirmation & Reminders
Select Invoice PDF
Click the default design to start editing or click +Create Invoice PDF to create a new design
The Ticket PDF Editor
The left side of the screen shows the template, where you can edit, add, and delete content. The right-side menu shows the components you can add to the file.
Add Merge Tags
The default template already has most of the merge tags added so that it would reflect the attendee's information and event details. In the Merge Tags button on top of the page, you'll see more tags that you can add.
Notes:
If you're absorbing the fees, vat or tax, the breakdown amount will not show in the invoice even if you include the merge tag for these. It will only show if you pass them.
The
${buyerOrganizationName}merge tag will work only if VAT is collected for the event. It will populate the value from the Organisation Name (As per Vat Registration) field that appears for the ticket buyer when VAT is enabled.
If you need the registrant's company name to appear in the invoice, for now we suggest activating on the billing address field in the holder order form (this can be hidden), add the company name in one of the billing address fields in the order, that information should appear in the invoice if you have the billing address merge tag added.
Other Template Settings
When you click the 3 dot menu and select Edit Details, you set the invoice design as active and will be used to generate invoices.
In this menu you can also duplicate and delete the template.
