With ticket restrictions, you can control who gets access to lounges, exhibitor booths, and the event chat. This is especially useful when offering tiered ticket types or exclusive access to certain areas. In this article, we’ll show you how to set these restrictions to match your event goals.
This feature is available for browser and attendee app
Before proceeding, make sure you already have your ticket types created.
Restrict Lounge, Chat, and Expo Access
Open your ticket type for editing.
Go to Advanced Settings
Under Other Restrictions, select whether you would like to restrict lounges, chat, or the exhibitor booths. You may select more than one.
Click Save
When the Lounges restriction is enabled, the Lounges menu in the virtual event hub and in the attendee app will be hidden for this ticket type.
If the Exhibitor Booths restriction is enabled, the Expo menu in the virtual event hub and attendee app will be hidden for this ticket type.
As for the chat restriction, the chat area will still be there, on top there will be a message "Send a direct message to activate the chat" because they don't have access to the public chats but can still send a direct message to other attendees and chat with them. In the app, they will only have access to direct messages.
