Are you or your guests trying to register? This article will help guide you through the registration process and for any trouble you may encounter. We will discuss the registration steps and the differences for each registrant type.

The event page URL usually looks something like this:

Enter your name and email since you are buying the ticket. You may buy it for yourself or on behalf of someone else. More information can be asked, make sure to input your information in the required fields.

In the Attendee Details step, your buyer name and email will automatically populate in the first attendee's name and email fields in the order. If you were asked other questions in the previous step (e.g. Cell Phone and Country), and it's also asked in this step, your previous answers will populate as well.

If you select a paid ticket, you will see the fields where you can enter your discount coupon (if provided by the event organizer) and your credit card information.

After you confirm your registration, you will be notified that the ticket purchase is complete, and you will receive an order confirmation email. If you purchased tickets for other attendees, they will also receive the order confirmation email.

If you're purchasing multiple tickets, the information you entered in the buyer fields will automatically populate for the first attendee in the order.

For the second and succeeding attendees, you'll need to enter their name and email, and below it you'll see an option to Copy the Information From the ticket buyer or other ticket holders.

Use this dropdown if all attendees in the order have the additional same information.

For example, the country and state questions are asked for ticket holders, but not for the ticket buyer. All your attendees are from the same country and state, so instead of selecting the country and state from the dropdown again, you can copy the information from ticket holder 1.

Since the ticket buyer wasn't asked these questions, the country and state field for ticket holder 2 will not populate if you choose to copy from the ticket buyer.

If you're purchasing multiple tickets, you may see the option to send the order confirmation email to only the buyer, or to also send it to all the attendees in the order.

You will know it's a required field when you see an asterisk * on the field name. Make sure to fill those out before submitting the information!

Is the payment information that you entered accurate, including:

 Did you forget to enter a piece of information?

If you've entered incomplete or incorrect information, you will get a notification of what you need to change.

Have you tried the above steps and are still having issues? Try the following tips!