The Registration Process

Are you or your guests trying to register? This article will help guide you through the registration process and for any trouble you may encounter. We will discuss the registration steps and the differences for each registrant type.

The event page URL usually looks something like this:

Enter your information since you are buying the ticket. You may buy it for yourself or on behalf of someone else.

Choose the option to Send the tickets to me if you are buying a ticket for yourself. It will automatically copy the information you added in the previous step. If you're buying a ticket for someone else, choose Invite Attendees and enter their information.

If you select a paid ticket, you will see the fields where you can enter your discount coupon (if provided by the event organizer) and your credit card information.

After you confirm your registration, you will be notified that the ticket purchase is complete, and you will receive an order confirmation email.

As a returning attendee, the easiest way to register for an event is to enter your details in the Ticket Buyer fields and click the Continue button below. You will not be prompted to enter your password, and you can either return to the event's landing page or straight away join the event if it is already open.

The other option is to log in to your Accelevents profile by clicking the Sign In button, where you will be prompted to enter your registered email address and password.

If this is the case, all you have to do is wait to receive the order confirmation email, then click the Join Event button from the email to enter the event. Click here to learn more on how to enter the event.

If you click the "Join Event" button before the event starts, you will then be taken to the event's landing page, and you will be logged in.

Once the event opens, an "Enter Event" button will appear on the event landing page if you're logged in. Just click that to enter the event.

When registering for other attendees, you can input their information during the registration process and easily copy your previously entered details. This is particularly helpful when registering individuals with the same information, such as Company and Job Title.

The "Copy Information From" dropdown will appear for the second ticket holder and subsequent ticket holders, enabling you to easily duplicate the details you previously entered as the buyer.

You will know it's a required field when you see an asterisk * on the field name. Make sure to fill those out before submitting the information!

Is the payment information that you entered accurate, including:

 Did you forget to enter a piece of information?

If you've entered incomplete or incorrect information, you will get a notification of what you need to change.

Have you tried the above steps and are still having issues? Try the following tips!