3 Easy Steps to Log In
Access the Event Page
Click the Enter Event Button
Enter your email address and password
As an attendee, you will need to register or sign up for the event and purchase a ticket to enter the event. Even if the event is for free, you still need to be a ticket bearer in order to attend the event. Once you've entered the event (you may enter the event 30 minutes prior to the start of the event), you can start participating in the activities. Below you'll learn the steps from start to end on how to join an event.
Chrome is the preferred browser to access the event page, virtual event hub and backstage studio link. However, when using an iPhone or an iPad, Safari might work better.
You will only be able to enter the event 30 minutes before the event starts.
If someone else bought the ticket for you or if you didn't buy your ticket on the event page, just follow step 3.
If you don't have a password yet, you just need to enter one to create a password. We do not assign or select the password for you.
1. Register as an attendee
Access the event page on your browser
Click the button that says "Register" or "Buy Tickets"
Select the type of ticket that you want to purchase then click Continue
Enter the required personal information. This will also include setting a password for your account which you will use to access the event on the day of. Then click Continue
Enter your credit card information if it's a paid ticket
Click Continue if it's a free ticket
Click Close to complete your check out
You should receive an email confirmation for your purchase
2. Select the session you want to attend
After registration, you'll be taken back to the event site, when you scroll below, you should see the list of session that you can join.
Though this is not a required step, you can pre-select the sessions that you want to attend by clicking the "Bookmark" button next to the session title.
Note: if you're an admin, you won't be able to pre-register for main stage and breakout session.
Note: If you pre-register for a session, your availability for a meeting will be blocked off during those sessions. Click here to learn more about setting your meeting time availability once you've entered the event.
3. Enter the event
Access the event page on your browser. You can check the confirmation email that is sent to you and click the Join The Event button to be redirected to the event page.
Click the Enter button to enter the virtual event hub. The button should be visible 30 minutes before the start of the first session. If it's not there yet, then you're too early.
Enter the email address you used to register and enter your password you set during Registration, then click Submit. If it's your first time to log in and you don't have a password yet, just enter a password to create a password. You should be redirected to the virtual event hub.
4. Profile Set-up and Settings
Once you're in the virtual event hub, you will be directed to your profile page. Fill-in the fields desired such as your picture, about me, company information and the like, this is optional.
Meeting Availability - Select how many minutes a meeting should last and choose the time of your availability.
Accept meeting requests - You may set whether you want people to send you meeting requests or not.
Accept Direct Messages - You may set whether you want people to send you direct messages or not.
Offline Email Notifications- Toggled on, you'll get an email if you're offline in the virtual event hub, for correspondence occurrences. An example would be a meeting request. Click to learn more about event notifications.
Hide Contact Info from Exhibitors - Toggled on, would hide your email address and contact information, only your name would appear in the exhibitor's leads list.
Hide Profile Info From People - Toggled on, your profile would not appear in the people tab.
Allow calls and videos from attendees not connected with - Toggled on, even if an attendee is not a connection, they have permission to contact you via call and video.
Note: If you're an exhibitor and you turn off the option to accept meetings and direct messages in your profile, it will only reflect in your profile in the People tab and not inside the booth. You will still able to accept meeting requests and direct messages from inside the booth.
If you're having a hard time logging in or joining the sessions, here are some tips to make it work:
Use the recommended browser (Chrome)
Make sure that your browser is up to date
Refresh your page:
- Windows: Ctrl + F5
- Mac: Command(⌘) + Shift + R
Clear your browser's cache:
- Chrome: Settings > Privacy and security > Clear browsing data > Clear data
- Safari: Command(⌘) + Alt + E
Access the page in an incognito window (Ctrl + Shift + N)
Restart your device
Try the other recommended browsers (Safari and Firefox)
Check your internet connection / speed (it should be at least 5mbs)
Enable the camera and microphone in your browser:
Enable pop-ups in your browser
Disable any firewalls or VPNs (e.g malware, AVG)