Customize Your Profile
As an event attendee, it is an important step to customize your profile when joining an event, as this will allow you to showcase your portfolio to other attendees and interested vendors. Displaying relevant information about you is a great way to start networking with other event attendees.
Updating Your Profile In the Virtual Hub
Whether you are an attendee, speaker, or exhibitor, you can customize your profile in the virtual hub.
If it's your first time entering the virtual hub, you will immediately see a pop-up allowing you to edit your profile.
If you decide to update your profile later, you can do so by clicking your avatar at the top right corner of the screen and selecting My Profile.
This will show you what other attendees see in your profile. From here, you can click Edit Profile to add more information.
Basic Details
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Attendee Profile Label
You may see an extra field at the bottom of Basic Details. Event admins sometimes ask a question upon registration, and your answer will appear in that field. You can edit your answer here.
Your answer should also appear in the upper left corner of your profile in the People tab. This is called the Attendee Profile Label. It allows you and other attendees to identify other attendees (depending on the purpose) easily without opening their profiles.
Interests
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Privacy
*The screenshot shows the default settings
Allow Users to Send Me Direct Messages | When enabled, it allows other attendees to send you a private message by clicking the chat icon on your profile. |
Enable Calls & Videos from Attendees I'm not Connected With | When enabled, other attendees can call you by clicking the camera icon on your profile. |
Send Me Notifications When I'm Offline | When enabled, you can receive email notifications when a meeting or connection request has been sent. |
Accept Meeting Requests From: | Allows other attendees (no one, just your connections or everyone) to schedule a meeting with you. |
Show My Contact Information to Exhibitors | When enabled, your information will be shared with your connections and exhibitors. |
Share My Profile Info On The People Tab During Events I attend | When enabled, your profile will be visible in the People tab for this event. |
I Agree to Share my Personal Data With Other Users | When enabled, your information will be included in the report in the Download Connections button. |
Meetings & Connections
Meeting Availability | This pulls up a calendar allowing you to select your availability, which shows up when people set up a meeting with you. |
Download Connections | When clicked, this downloads a CSV file of your connections (email, first name, and last name) |
Cover Photo
On My Profile, you can also upload a Cover Photo. The minimal dimensions are 835px x 275px with a 167:55 ratio. Accepted file formats are PNG, JPG, and GIF.
To see what your profile looks like, go to the People tab and look for your profile card, then click it.
Updating Your Profile in the Attendee App
Once you've entered the event via the Attendee App, click your initials on the upper right corner to access your profile. Click Edit Profile. You can take a photo of yourself or upload one from your phone's library to add as your profile photo.
You can also update your personal information and enter your social links. Click the check icon in the upper right to save any changes you've made.
You can also edit your profile when you view it in the People tab.
Other settings you can access via the Profile page in the Attendee app:
Your Events
Change Password
My Meetings
My QR Code
Settings
Terms of Service
Privacy Policy
Delete Account
Log Out
Updating Your Profile On the Event Landing Page
You might notice that the event landing page also has a My Profile tab when you click the Account button in the upper right corner.
In the My Profile menu, you'll be able to edit the following contact information:
Profile photo
First and last name
Email
Phone number
Address
This information is not shared with the attendees in general. However, this may be shared with your connections, exhibitors, and event organizers when they download their contacts.
Frequently Asked Questions
How can I start editing my profile in the virtual hub?
As an attendee, you can only enter the virtual hub when the event opens. To enter, just click the Join button from the order confirmation you received.
Can I edit my virtual event hub profile in advance?
Speakers, Exhibitors, Admins, and Staff may edit their virtual event hub profile in advance since they can enter the event before it starts. On the other hand, attendees may only edit their virtual event hub profile once the attendees are allowed to enter the event, which is normally 30 minutes before the event.
Why can't I edit my name and pronouns? The fields are greyed out.
If you are a speaker, this is most likely because the event admin has this section toggled off:
Please reach out to the event admin to have this option toggled on.
You can also check out this article on Speaker Onboarding for editing your profile as a speaker.
Can I add other photos or files to my profile?
No, you can't. You may update your profile photo and a video intro, though.
Can other fields be added to the attendee profile?
You cannot add more fields to the attendee profile, even if you add them to your order form.
However, admins can disable the Pronouns field and the option to Accept Direct Messages in Settings > General Settings
