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The Attendee Profile

Customize your profile when you enter the event!

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated this week

Your Attendee Profile

As an event attendee, it is an important step to customize your profile when joining an event, as this will allow you to showcase your portfolio to other attendees and interested vendors. Displaying relevant information about you is a great way to start networking with other event attendees.

Whether you are an attendee, speaker, or exhibitor, you can customize your profile when you log in to the virtual event hub or the attendee app.

Update Your Profile in the Virtual Event Hub

If it's your first time entering the virtual hub, you will immediately see a pop-up allowing you to edit your profile.

Notes:

  • You can only access the virtual event hub when the even opens, the default is that the event opens 30 minute before the actual event but event admins may adjust this to an earlier date or time.

  • Some fields cannot be edited like your email address.

  • Some of the information you provided during registration may appear in your profile but cannot be edited.

My Profile

To view your profile, you can select My Profile from your avatar, or go to the People tab and look for your profile card and click it.

This will show you what other attendees see in your profile. You may see some information that you provided during registration displayed here, but you may not be able to edit them. From this page you can click Edit Profile to see what information you can edit and add.

In some events, you might your last name as only an initial if the event organizer hid it for your privacy. When you edit your profile, you'll still see your whole last name in there.

Cover Photo

When viewing your profile, you can also upload a Cover Photo. The minimal dimensions are 835px x 275px with a 167:55 ratio. Accepted file formats are PNG, JPG, and GIF.

Note: The cover photo is not available in the attendee app

Basic Details

  • Profile photo - should be 200 x 200 pixels (1:1)

  • First and last name - maximum of 50 characters each

  • Pronouns - maximum of 10 characters

  • Email Address - the email address you used for this event will only be visible to you

  • Title - your job title or position in your company

  • Company - your company or organization's name

  • Video Intro - add a video introduction (e.g., Youtube link)

  • About Me - a short self-introduction

  • Social Media - add your social media URLs (Facebook, Instagram, Twitter, and LinkedIn)

Attendee Profile Label

You may see an extra field at the bottom of Basic Details. Event admins sometimes ask a question upon registration, and your answer will appear in that field. You can edit your answer here.

Your answer should also appear in the upper left corner of your profile in the People tab. This is called the Attendee Profile Label. It allows you and other attendees to identify other attendees (depending on the purpose) easily without opening their profiles.

Note: The Attendee Profile Label will not appear in the attendee app.

Interests

  • I want to learn about - things you would like to learn or know more about

  • Areas of expertise - your professional skills and abilities

  • Wants to meet - the type of people you want to connect to, whether you are looking for a personal or business connection

  • My interest keywords - add your interest or select from the dropdown

Privacy

*The screenshot shows the default settings

Allow Users to Send Me Direct Messages

When enabled, it allows other attendees to send you a private message by clicking the chat icon on your profile.

Enable Calls & Videos from Attendees I'm not Connected With

When enabled, other attendees can call you by clicking the camera icon on your profile.

Send Me Notifications When I'm Offline

When enabled, you can receive email notifications when a meeting or connection request has been sent.

Accept Meeting Requests From:

Allows other attendees (no one, just your connections or everyone) to schedule a meeting with you.

Show My Contact Information to Exhibitors

When enabled, your information will be shared with your connections and exhibitors.

Share My Profile Info On The People Tab During Events I attend

When enabled, your profile will be visible in the People tab for this event.

I Agree to Share my Personal Data With Other Users

When enabled, your information will be included in the report in the Download Connections button.

Note: This is not available in the attendee app

Meetings & Connections

Meeting Availability

This pulls up a calendar allowing you to select your availability, which shows up when people set up a meeting with you.

Download Connections

When clicked, this downloads a CSV file of your connections (email, first name, and last name)

Note: This is not available in the attendee app

Update Your Profile in the Attendee App

Once you've entered the event via the Attendee App, click your initials on the upper right corner to access your profile. Click View Profile to update your personal information and enter your social links. You can also take a photo of yourself or upload one from your phone's library to add as your profile photo. Click the check icon in the upper right to save any changes you've made.

View Your Profile in the Attendee App

To see how your profile would look like, go to the People tab and click on yourself. You can also edit your profile when you view it in the People tab.

Other settings you can access via the Profile page in the Attendee app:

  • Your Events

  • Change Password

  • My Meetings

  • My QR Code

  • Settings

  • Terms of Service

  • Privacy Policy

  • Delete Account

  • Log Out

Updating Your Profile On the Event Landing Page

You might notice that the event landing page also has a My Profile tab when you click the Account button in the upper right corner.

In the My Profile menu, you'll be able to edit the following contact information:

  • Profile photo

  • First and last name

  • Email

  • Phone number

  • Address

This information is not shared with the attendees in general. However, this may be shared with your connections, exhibitors, and event organizers when they download their contacts.

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