Customizing your profile as an event attendee is an important step when joining an event as this will allow you to showcase your profile to other attendees and interested vendors. Displaying relevant information about you is a great way to start networking with other event attendees.

Updating Your Profile In the Virtual Event Hub

Whether you are an attendee, speaker, or exhibitor, you can customize your profile in the virtual event hub.

If it's your first time entering the virtual event hub, you will immediately see a pop-up that will allow you to edit your profile.

If you decide to update your profile later, just click your avatar at the top right corner of the screen and select My Profile.

Select Edit Profile to edit your profile or to view the information you've added before:

Basic Details

  • Profile photo - should be 200 x 200 pixels (1:1)

  • First and last name - maximum of 50 characters each

  • Pronouns - maximum of 10 characters

  • Email Address - the email address you used for this event will only be visible to you

  • Title - your job title or position in your company

  • Company - your company or organization's name

  • Video Intro - add a video introduction (e.g Youtube link)

  • About Me - a short self-introduction

  • Social Media - add your social media URLs (Facebook, Instagram, Twitter, and LinkedIn)

Interests

  • I want to learn about - things you would like to learn or know more about

  • Areas of expertise - your professional skills and abilities

  • Wants to meet - the type of people you want to connect to whether you are looking for a personal or business connection

  • My interest keywords - add your interest or select from the dropdown

    Click here to learn how to create interest tags

Privacy

*the screenshot shows the default settings

  • Allow Users to Send Me Direct Messages - when enabled, it allows other attendees to send you a private message by clicking the chat icon on your profile.

  • Enable Calls & Videos from Attendees I'm not Connected With - when enabled, other attendees will be able to call you by clicking the camera icon on your profile

  • Send Me Notifications When I'm Offline - when enabled, you will be able to receive email notifications when a meeting or connection request has been sent

  • Accept Meeting Requests From: - allows other attendees (no one, just your connections, or everyone) to schedule a meeting with you

  • Show My Contact Information to Exhibitors - when enabled, your information will be shared with your connections and exhibitors

  • Share My Profile Info On The People Tab During Events I attend - when enabled, your profile will be visible in the People tab for this event

  • I Agree to Share my Personal Data With Other Users - when enabled, your information will be included in the report in the Download Connections button

Meetings & Connections

  • Meeting Availability - this pulls up a calendar allowing you to select your availability, which shows up when people set up a meeting with you.
    Click here to learn how to set your meeting availability.

  • Download Connections - when clicked, this downloads a CSV file of your connections (email, first name, and last name)

Cover Photo

On My Profile, you can also upload a Cover Photo. The minimal dimensions are 835px x 275px with a 167:55 ratio. Accepted file formats are: PNG, JPG, GIF.

To see what your profile looks like, go to the People tab and look for your profile card then click it.

Updating Your Profile On the Event Landing Page

You might notice that when you're on the event landing page, there is also a My Profile tab when you click the Account button in the upper right corner.

In the My Profile menu, you'll be able to edit the following contact information:

  • Profile photo

  • First and last name

  • Email

  • Phone number

  • Address

This information is not shared with the attendees in general. However, this may be shared with your connections, exhibitors, as well as the with the event organizers when they download their contacts.

Frequently Asked Questions

How can I start editing my profile in the virtual event hub?

  • First, you will need to log in through the event page by entering your email address and password when you click the ENTER EVENT button. If you don't have a password yet, just create one.

  • Once logged in, you will be redirected to the Virtual Event Hub to edit your profile.

Can I edit my virtual event hub profile in advance?

  • Speakers, Exhibitors, Admins, and Staff may edit their virtual event hub profile in advance since they can enter the event even before it starts. On the other hand, attendees may only edit their virtual event hub profile once the attendees are allowed to enter the event, which is normally 30 minutes prior to the event.

Why can't I edit my name and pronouns? The fields are greyed out.

  • If you are a speaker, this is most likely because the event admin has this section toggled off:

    Please reach out to the event admin to have this option toggled on.

Can I add other photos or files to my profile?

  • No, you can't. You may update your profile photo and a video intro, though.

Can other fields be added to the attendee profile?

  • Currently, you are not able to add more fields to the attendee profile, even if you add them in your order form.

  • However, admins can disable the Pronouns field and the option to Accept Direct Messages in Settings > General Settings


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