Customizing your profile as an event attendee is an important step when joining an event, as this will allow you to showcase your profile to other attendees and interested vendors. Displaying relevant information about you is a great way to start networking with other event attendees.
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Updating Your Profile In the Virtual Event Hub
Whether you are an attendee, speaker, or exhibitor, you can customize your profile in the virtual event hub.
If it's your first time entering the virtual event hub, you will immediately see a pop-up allowing you to edit your profile.
If you decide to update your profile later, just click your avatar at the top right corner of the screen and select My Profile.
Select Edit Profile to edit your profile or to view the information you've added before:
Basic Details
Profile photo - should be 200 x 200 pixels (1:1)
First and last name - maximum of 50 characters each
Pronouns - maximum of 10 characters
Email Address - the email address you used for this event will only be visible to you
Title - your job title or position in your company
Company - your company or organization's name
Video Intro - add a video introduction (e.g., Youtube link)
About Me - a short self-introduction
Social Media - add your social media URLs (Facebook, Instagram, Twitter, and LinkedIn)
Attendee Profile Label
You may see an extra field at the bottom-most part in Basic Details. Event admins would sometimes ask a question upon registration, and your answer will appear in that bottom field. You can edit your answer here.
Your answer should also appear on the upper left of your profile in the people tab. This is called the Attendee Profile Label. This allows you and other attendees to identify other attendees (depending on the purpose) easily without opening their profiles.
Interests
I want to learn about - things you would like to learn or know more about
Areas of expertise - your professional skills and abilities
Wants to meet - the type of people you want to connect to whether you are looking for a personal or business connection
My interest keywords - add your interest or select from the dropdown
Privacy
*the screenshot shows the default settings
Allow Users to Send Me Direct Messages - when enabled, it allows other attendees to send you a private message by clicking the chat icon on your profile.
Enable Calls & Videos from Attendees I'm not Connected With - when enabled, other attendees will be able to call you by clicking the camera icon on your profile
Send Me Notifications When I'm Offline - when enabled, you will be able to receive email notifications when a meeting or connection request has been sent
Accept Meeting Requests From: - allows other attendees (no one, just your connections, or everyone) to schedule a meeting with you
Show My Contact Information to Exhibitors - when enabled, your information will be shared with your connections and exhibitors
Share My Profile Info On The People Tab During Events I attend - when enabled, your profile will be visible in the People tab for this event
I Agree to Share my Personal Data With Other Users - when enabled, your information will be included in the report in the Download Connections button
Meetings & Connections
Meeting Availability - this pulls up a calendar allowing you to select your availability, which shows up when people set up a meeting with you.
Click here to learn how to set your meeting availability.Download Connections - when clicked, this downloads a CSV file of your connections (email, first name, and last name)
Cover Photo
On My Profile, you can also upload a Cover Photo. The minimal dimensions are 835px x 275px with a 167:55 ratio. Accepted file formats are PNG, JPG, and GIF.
To see what your profile looks like, go to the People tab and, look for your profile card, then click it.
Updating Your Profile On the Event Landing Page
You might notice that when you're on the event landing page, there is also a My Profile tab when you click the Account button in the upper right corner.
In the My Profile menu, you'll be able to edit the following contact information:
Profile photo
First and last name
Email
Phone number
Address
This information is not shared with the attendees in general. However, this may be shared with your connections, exhibitors, as well as the with event organizers when they download their contacts.
Frequently Asked Questions
How can I start editing my profile in the virtual event hub?
First, you must log in through the event page by entering your email address and password when you click the ENTER EVENT button. If you don't have a password yet, just create one.
Once logged in, you will be redirected to the Virtual Event Hub to edit your profile.
Can I edit my virtual event hub profile in advance?
Speakers, Exhibitors, Admins, and Staff may edit their virtual event hub profile in advance since they can enter the event before it starts. On the other hand, attendees may only edit their virtual event hub profile once the attendees are allowed to enter the event, which is normally 30 minutes before the event.
Why can't I edit my name and pronouns? The fields are greyed out.
If you are a speaker, this is most likely because the event admin has this section toggled off:
Please reach out to the event admin to have this option toggled on.
You can also check out this article on Speaker Onboarding for editing your profile as a speaker.
Can I add other photos or files to my profile?
No, you can't. You may update your profile photo and a video intro, though.
Can other fields be added to the attendee profile?
You cannot add more fields to the attendee profile, even if you add them to your order form.
However, admins can disable the Pronouns field and the option to Accept Direct Messages in Settings > General Settings
