The Networking Feature
With every event, the goal is to make it as engaging as possible to catch the attention of your attendees. Our networking feature allows attendees to choose their topics of interest and will help them get matched with other attendees having the same interests in a networking session by adding interest tags to their profile and allowing other attendees to see which attendees have the same interests when they are looking at the "Suggested for You" section in the People tab.
As an event admin, you can give attendees a list of interests to choose from and have them enter their interests or both!
Create Interest Tags
You can manually add interest tags or upload them, and also give your attendees the option to enter their own interests. Go to Engage > Networking > Matchmaking
To manually add a tag, type it in and hit enter. If you're importing tags, the CSV file should have one column with the header labeled Interest, you can download the template in the upload pop-up.
Allow Attendees to Create Interest Tags
This feature is enabled by default, but you can uncheck the box if you want them to pick an interest from the tags you added.
Interest Tags requirements/criteria
There is no limit to the number of tags you can create for Professional and Enterprise Plans and White Label (10 interest tags for other plans).
There is no character limit per interest tag.
Special characters can be used.
Duplicate interest tags cannot be created.
More than 1 word can be used in an interest tag.
How Can Attendees Choose or Add Interest Tags?
Edit Profile in the Virtual Event Hub
When attendees enter the event and edit their profile, they will see the My interest keywords field in the Interest tab. From there they can choose or add interest tags.
Registration Form
You can also include this field in the order form so that it automatically appears in their profile when they log in.
Go to Registration > Order Form
Select the Ticket Holder tab
Set the Interest field to Active
Notes:
You can only activate the field if you have already created interest tags.
Activating the Interest field makes the field required for all ticket types. If you need to change that requirement, open the field for editing and change the required and optional settings for each ticket type.
The field should appear in the registration under the Ticket Holder details. From the drop-down, they can select one or multiple interest tags in the list, or type in a new tag.
Where Will the Selected Interest Tags Show In the Event?
Interest Tags in a Networking Session
After adding interest tags to the profile, those tags will be seen while in a networking session. Your interest tags will be seen by the other attendee, and you'll see their interest tags. It would be shown in the profile details just above the chat area.
Interest Tags in the People Tab
The Suggest For You section will show you all attendees you have not connected with and have the same interests as you.
When you click on an attendee profile, you'll see the Interest section at the bottom.
Use the Filter feature to see the other interest tags chosen by other attendees.
Interest Tags in the Attendee App
When you open the attendee profile, the tags should appear under Interests. And when you go to the Suggest tab, you will find attendees with interests similar to yours.
Interest Tags Analytics
When you download your registration data or ticket holder data reports, it will include a column showing each attendee's selected interest tags.
You may download the reports from the Analytics tab or Attendees tab:
Download by going to Attendees > Orders > Download
Note: to include interest tags in your registration data and ticket holder reports, the interests field should be included in your order form.
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