The Attendee App
The Attendee App allows attendees to retrieve their QR code, join the event on mobile, chat with other attendees, check out booths and more.
Ariane avatar
Written by Ariane
Updated this week

The attendee app is now available for download for iOS and Android users. It has many different functions that can be useful for in-person and virtual attendees.

As an attendee, you'll be able to do the following in the app:

  • Check in to the event venue using your QR code

  • View and join events that you have registered for

  • Bookmark sessions

  • Check in to in-person sessions using your QR code

  • View live event sessions and replays

  • Engage with other attendees via the live chat

  • Join the conversation by responding to polls or submitting questions

  • Comment in the lobby feed

  • Join gamification challenges and view the leaderboard

  • Explore speaker and attendee profiles

  • Connect with other attendees through the People tab

  • View scheduled meetings with attendees

  • Request meetings with other attendees

  • Reject or approve meeting requests from other attendees

  • Explore exhibitor booths and engage with booth representatives

  • Share your information with exhibitors using your QR Code

Log in

To use the app, you will need an event ticket and a password to log in.

On the login page, you'll be asked to enter your email address and password. If you have never created a password, the password field will be grayed out. To create a password, click Forgot Password to create your password. Follow the prompts to create your password, then when you go back to the app, retype your email address to refresh and wait a few seconds for the "Please verify your email or Click Here" message to go away. Once it disappears, you can start typing your new password.

Note: If you're using a browser, you can enter the event without creating a password.

When you log in, the first page you'll see is the list of events and your profile icon in the upper right corner. The events shown on top is the latest event. It will show the event name, date, and status. Click one of the events to see the event landing page.

QR Code

You should see a ticket icon on the event; if you click that, you should see your QR code, along with your ticket number and other event information. You can show the QR code to event admins to check in to the in-person event and sessions and show it to exhibitors to share your personal information.


When you click the profile icon, you'll see options to edit your profile and other information about your account.

  • QR code - the icon found beside your profile picture and name, when clicked, will show your QR code.

  • Your Events - view all your events.

  • Edit Profile allows you to edit your profile picture and personal information and add your social media links.

  • My Vaccination Card will show you the image of the vaccination card you have uploaded upon registration, which you may need to present in an in-person event if required.

  • Terms of Service will show the Accelevents' terms of service.

  • Privacy Policy will show Accelevents' privacy policy.

  • Log Out - access this to log out of the app.

When you enter the event, and you access your profile, you'll see additional menus for "My Meetings" and "Settings."

  • My Meetings - this will show you all your meetings and be able to accept, reschedule or reject meeting requests.

  • Settings - this will show you the meeting settings, messaging, notifications, visibility, and availability.

Event Landing Page

After clicking an event, it will show a brief description of the event and a list of speakers, sponsors, and exhibitors; click the View All button to see the rest. If you scroll down some more, you'll see the Agenda and other information such as venue map, location, and organizer name. At the bottom, there is an Enter Event button which can only be clickable if the event is already open. This screen is the equivalent of looking at the Event Landing Page through a browser. Click here to learn more about the differences between the attendee app and the browser.

While on this page, you have these options:

  • Check out the event description

  • Check out the speakers' profiles and see what sessions they are hosting

  • Review the list of sponsors and exhibitors

  • Enter the event if the event is already open

Enter the Event

Once you click the Enter Event button, it will take you to the virtual event hub, where you can start joining sessions and interacting with other attendees.

At the bottom of the screen, you'll see 5 buttons that will take you to other event areas.


When you enter the event, you will land in the Lobby. While on this page, you have these options:

  • Go to your profile

  • See your event notifications through the bell icon

  • Check out the event description

In the middle of the screen, you'll see these buttons:

Note: These buttons can be hidden from the app if you disable them from your admin console, except for Main Stage Sessions and My Meetings.

  • Feed - this is where event announcements are posted. Attendees can comment and react to posts there.

  • Venue Map - this will show an image possibly of the venue or how to get to the venue.

  • Info Desk - more information about the event (FAQ, Overview, Documents & Links)

  • Sponsors - this will show you the list of sponsors. If you click a sponsor, it will redirect you to their website or other associated links to the sponsor.

  • Main Stage Sessions - this will show you all the main stage sessions where you can bookmark the session, add it to your calendar, join the live session, or view the recording.

  • Gamification - this will show you the leaderboard and challenges.

  • My Meetings - this will show you all your meetings and be able to accept, reschedule or reject meeting requests.


The next option at the bottom of the screen is Agenda. when you click this, you'll see 3 tabs:

  • Sessions - list of all sessions where you can join live or view the recording

  • My Sessions - list of all sessions you bookmarked and sessions you joined

  • Speakers - list of all speakers where you can view their profile and see which sessions they are involved in.

To bookmark a session, click the star. The bookmarked session will appear in the My Sessions tab.

When you click the session, you'll see the session description. If the session is in the future, there should be a calendar icon on top to add the session to your calendar. And when the session is live, there should be a Join Session button at the bottom.

Once inside the session, you can watch the video on fullscreen and participate in the chat, polls, and Q&A. You can also see a list of attendees that have joined that session.


When you click the Expo button, it will show you the list of exhibitor booths. You can also view booth lists by category.

While in the booth, you can do the following:

  • View videos

  • View the company details

  • Check out the available offers

  • Buy products

  • Join the live streaming

  • Download documents

  • Chat with company representatives - click the chat icon to start chatting

  • Request for a meeting or drop your name card - click the button under Company Details


The people button will show you all the attendees at the event. You can click the attendees' names to see their profiles.

The People menu has 3 tabs that will show you different categories:

  • All Attendees - click the attendee name to view their profile. There is also an option to connect, chat and book a meeting with them from their profile.

  • Connections - this will show all your attendee connections.

  • Suggested - this will show the list of attendees with the same interests as you.


The chat button lets you access all the chat rooms for different sessions, lounges, and exhibitors' booths. You can also see your direct messages here to other attendees. From here, you can send messages without going to the particular sessions or accessing the attendees' profiles.

When you click a chat room or an attendee, it will show you the conversation thread, and at the bottom, you type your message.

There's also a compose button at the lower-left corner that allows you to search for an attendee and send them a message.

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