Please ensure you install the latest app version to see the latest updates.
Attendee App Functionality Overview
As an attendee, you'll be able to do the following in the app:
Check in to the event venue using your QR code
View and join events that you have registered for
Bookmark sessions
Save a seat to sessions
Check in to in-person sessions using your QR code
View live main stage and regular sessions and replays
Engage with other attendees via the live chat
Join the conversation by responding to polls or submitting questions
Comment in the lobby feed
Join gamification challenges and view the leaderboard
Explore speaker and attendee profiles
Connect with other attendees through the People tab
View scheduled meetings with attendees
Request meetings with other attendees
Reject or approve meeting requests from other attendees
Explore exhibitor booths and engage with booth representatives
Share your information with exhibitors using your QR Code
Download the App
Download the app to your device. The attendee app is now available for download for iOS and Android users. It has many useful functions for both in-person and virtual attendees.
Log in Page
When you open the app, the first page you'll see is the login page, where you'll be asked to enter the email address you used to register for the event.
After submitting your email address, you'll see 2 options:
Send yourself a magic link - this will send an email to your inbox, wherein there is a magic link that you need to click to automatically log you into the app.
Set a password - this will send an email to your inbox with instructions and prompts to create a password.
Notes:
Logging in through a magic link is the easiest and fastest way to log in.
The Join Event button in the order confirmation email is also a magic link.
If the magic link isn't working, there is a 4-digit code in the magic link email that you can enter into the app to log in.
My Events Page
When you log in, the first page you'll see is the list of events you have registered for and your profile icon in the upper right corner. The event shown on top is the latest. It will show the event name and date.
Ticket & QR Code
You should also see a ticket icon on the event card. When you click that, you should see your QR code and other information about your ticket.
The QR code can be presented to event staff to check you into an in-person event and sessions. This can also be presented to exhibitors to share some of your basic personal information.
Notes:
If you have several tickets for the event, you can swipe to the left to see the rest.
Sometimes, the My Events page is skipped depending on what link from your email you clicked to log in; sometimes, you will be redirected to the event's landing page.
Event admins should see all their events.
Profile Icon
When you click your profile icon from the My Events page, you'll see the following menus:
Edit Account & Profile - update your profile information, change your password, and delete your account.
Terms & Service - review the terms & services of Accelevents
Privacy Policy - review the security policy of Accelevents
Log Out - lets you log out of the attendee app
When you enter the event and click your profile icon, you'll see additional menus:
Tickets will show your ticket information and download the ticket pdf. if you have multiple tickets, you can scroll side to side to see each of them.
Meetings will show you all your meetings and allow you to accept, reschedule, or reject meeting requests.
My QR Code will show you your event QR code and allow you to scan another attendee's QR code to connect with them.
Settings will show you the meeting settings, messaging, notifications, visibility, and availability.
Note: You can view your Profile Page once you're inside the event through the People Tab.
Event Landing Page
After clicking an event from the My Events page, you'll be redirected to the event landing page. This screen is equivalent to viewing the Event Landing Page through a browser. When the event is already open, the Enter Event button at the bottom is clickable, but it's going to be grayed out if it's not yet open. If you're clicking from the My Events page and the event is already open, the landing page will be skipped and it will redirect you to the Event Lobby.
While on this page, you have these options:
Check out the event description and other information, such as the venue map, location, and organizer name.
Check out the speakers' profiles and see what sessions they are hosting
Review the list of sponsors and exhibitors
Enter the event if the event is already open by clicking the button at the bottom of the screen.
Inside the Event
Once you click the Enter Event button, you will be taken to the lobby. There are many different buttons and menus you'll see that will allow you to move around to the different areas of the event such as your notifications, sessions, lounges, people, expo, and more.
Let's start with the top and bottom menus.
Top Navigation
At the top of the screen, you'll see 3 icons visible when you access any of the main menus at the bottom.
Bell - click this to see your notifications (welcome video, meeting requests, event push notifications)
Chat - lets you access all the chat rooms for sessions and lounges you've joined. You will only see the booth chat rooms if you've joined and chatted in the booth through a browser. You can also see your direct messages to other attendees here and send messages from here without being inside the session or accessing the attendees' profiles.
Profile - this allows you to edit your profile information and settings.
Bottom Navigation
At the bottom of the screen, you'll see 5 menus that will take you to other event areas.
Note: These buttons may be relabeled by the event organizer, but will still have the same function. Some menus can also be hidden from the attendee app if the feature will not be used for the event.
Lobby Menu
When you enter the event, you will land in the Lobby. On top, you'll see the event name and date, and when you click that card with the banner image, you can view the event's description.
In the middle of the screen, you'll see several cards or buttons to click to see the information or action behind it.
Important Notes:
These buttons in the middle may be relabeled by the event organizer and some can also be hidden from the attendee app if the feature will not be used for the event. Custom buttons can also be added.
The only middle button that cannot be hidden is the QR Scan button.
The buttons that cannot be renamed are Main Stage Sessions, My Meetings, and QR Scan. |  |
Different Buttons in the Lobby
Feed - this is where event announcements are posted. Attendees can comment and react to posts there.
Sponsors - this will show you the list of sponsors. If you click a sponsor, it can redirect you to an external link if there are any links added to the sponsor card.
Info Desk - more information about the event (FAQ, Overview, Documents & Links)
Gamification - this will show you the leaderboard and challenges.
Main Stage Sessions - this will show you all the main stage sessions where you can bookmark sessions, save a seat for sessions, add it to your calendar, join the live session, or view the recording.
My Meetings - this will show you all your meetings and allow you to accept, reschedule, or reject meeting requests.
QR Scan - allows attendees to scan each other's QR code to view the attendee's profile. This also allows attendees to scan the in-person session QR code to check in to the session.
Lounges - allows attendees to join a "hangout" lounge where they can interact with other attendees who are interested in the same subject.
Venue Map - This will show an image of the venue.
Agenda Menu
The second menu at the bottom of the screen is Agenda. This is where you can view the details of each session and join them. You'll also have options to bookmark and save a seat for sessions. This allows you to organize how your day will flow as all your selected sessions and meetings can also be seen here.
When you click the Agenda, you'll see 3 tabs:
Sessions - all sessions where you can join live or view the recording.
My Schedule - list of all sessions you bookmarked, saved seats, sessions you joined, and your meetings.
Speakers - list of all speakers where you can view their profile and see which sessions they are involved in.
Notes:
Attendees cannot join networking sessions through the app; they need to access the event through a browser to join.
To participate with video and audio in workshop sessions, attendees must access the event via a browser. However, they can engage in workshop surveys, polls, Q&A, and chat through the Attendee app.
For in-person events, attendees can click the View Details button (instead of Join Session) when the session starts to join the session chat, polls & Q&A.
"Break" sessions in hybrid and virtual events will also have a View Details button (instead of Join Session) to join the session's activity area (chat, people, polls & Q&A)
People
The people menu will show you all the attendees at the event. You can click the attendees' names to see their profiles. You can also use the filter options to narrow down your searches. This is also where you can view your profile.
The People menu has 3 tabs that will show you different categories:
All Attendees - click the attendee name to view their profile. There is also an option to connect, chat, and book a meeting with them from their profile.
Connections - this will show all your attendee connections.
Suggested - this will show the list of attendees with the same interests as you.
Expo
When you click the Expo menu, you will see the list of exhibitor booths. You can also view booth lists by category. Just click an exhibitor booth to see their company information and more.
While in the booth, you can do the following:
View videos
View the company details
Check out the available offers
Buy products
Download documents
Chat with company representatives - click the chat icon to start chatting
Request for a meeting or drop your name card - click the button under Company Details
Menu
The right-most button at the bottom of the screen is the Menu button, which has the same function as your profile button on the upper right.
