The attendee app is now available for download for iOS and Android users. It has many different functions that can be useful for in-person and virtual attendees.
Attendee App Functionality Overview
As an attendee, you'll be able to do the following in the app:
Check in to the event venue using your QR code
View and join events that you have registered for
Bookmark sessions
Check in to in-person sessions using your QR code
View live main stage and regular sessions and replays
Engage with other attendees via the live chat
Join the conversation by responding to polls or submitting questions
Comment in the lobby feed
Join gamification challenges and view the leaderboard
Explore speaker and attendee profiles
Connect with other attendees through the People tab
View scheduled meetings with attendees
Request meetings with other attendees
Reject or approve meeting requests from other attendees
Explore exhibitor booths and engage with booth representatives
Share your information with exhibitors using your QR Code
Log in
To use the app, you will need an event ticket. There are 2 ways to log in to the app:
Log in Without a Password
After registering for the event, you should receive an order confirmation email. Just click the Join Event button from that email when the event opens! And that's it! You'll be redirected to the attendee app (if it's already on your phone) and log in automatically without entering your email address or password.
Log in With a Password
On the login page of the app, you'll be asked to enter your email address and password. If you have never created a password, the password field will be grayed out. To create a password, click Forgot Password to create your password. Follow the prompts to create your password. After creating your password, it should redirect you back to the app and automatically log in.
Note: Sometimes, depending on the device settings, it may not redirect you to the app after creating the password. You can just go back to the app and log in.
When you log in, the first page you'll see is the list of events and your profile icon in the upper right corner. The events shown on top is the latest event. It will show the event name, date, and status. Click one of the events to see the event landing page.
QR Code
You should see a ticket icon on the event; if you click that, you should see your QR code, along with your ticket number and other event information. You can show the QR code to event admins to check in to the in-person event and sessions and show it to exhibitors to share your personal information.
Profile
When you click the profile icon, you'll see options to edit your profile and other information about your account.
QR code - the icon found beside your profile picture and name, when clicked, will show your QR code.
Your Events - view all your events.
Edit Profile allows you to edit your profile picture and personal information and add your social media links.
My Vaccination Card will show you the image of the vaccination card you have uploaded upon registration, which you may need to present in an in-person event if required.
Terms of Service will show the Accelevents' terms of service.
Privacy Policy will show Accelevents' privacy policy.
Log Out - access this to log out of the app.
When you enter the event and you access your profile, you'll see additional menus for "My Meetings" and "Settings."
My Meetings - this will show you all your meetings and be able to accept, reschedule or reject meeting requests.
Settings - this will show you the meeting settings, messaging, notifications, visibility, and availability.
Event Landing Page
After clicking an event, it will show a brief description of the event and a list of speakers, sponsors, and exhibitors; click the View All button to see the rest. If you scroll down some more, you'll see the Agenda and other information such as venue map, location, and organizer name. At the bottom, there is an Enter Event button which can only be clickable if the event is already open. This screen is the equivalent of looking at the Event Landing Page through a browser. Click here to learn more about the differences between the attendee app and the browser.
While on this page, you have these options:
Check out the event description
Check out the speakers' profiles and see what sessions they are hosting
Review the list of sponsors and exhibitors
Enter the event if the event is already open
Enter the Event
Once you click the Enter Event button, it will take you to the virtual event hub, where you can start joining sessions and interacting with other attendees.
At the bottom of the screen, you'll see 5 buttons that will take you to other event areas.
Lobby
When you enter the event, you will land in the Lobby. While on this page, you have these options:
Go to your profile
See your event notifications through the bell icon
Check out the event description
In the middle of the screen, you'll see these buttons:
Important Notes:
These buttons can be hidden from the app if you disable them from your admin console, except for Main Stage Sessions and My Meetings.
The button labels will also update if you edit them from your admin console, except for Main Stage Sessions, My Meetings, and Gamification.
Feed - this is where event announcements are posted. Attendees can comment and react to posts there.
Sponsors - this will show you the list of sponsors. If you click a sponsor, it will redirect you to their website or other associated links to the sponsor.
Info Desk - more information about the event (FAQ, Overview, Documents & Links)
Custom Tab - additional lobby tab where you can add custom content (videos and iframe-coded content are not shown on the attendee app)
Gamification - this will show you the leaderboard and challenges.
Venue Map - this will show an image possibly of the venue or how to get to the venue.
Main Stage Sessions - this will show you all the main stage sessions where you can bookmark the session, add it to your calendar, join the live session, or view the recording.
My Meetings - this will show you all your meetings and be able to accept, reschedule or reject meeting requests.
Agenda
Note: Attendees can only join Main Stage, Regular, and "break" sessions in the app.
The next option at the bottom of the screen is Agenda. when you click this, you'll see 3 tabs:
Sessions - list of all sessions where you can join live or view the recording
My Sessions - list of all sessions you bookmarked and sessions you joined
Speakers - list of all speakers where you can view their profile and see which sessions they are involved in.
To bookmark a session, click the star. The bookmarked session will appear in the My Sessions tab.
When you click the session, you'll see the session description. If the session is in the future, there should be a calendar icon on top to add the session to your calendar. A Join Session button should be at the bottom when the session is live.
Note: Attendees cannot join Workshops and Networking Sessions through the app; they need to access the event through a browser to join them.
Once inside the session, you can watch the video on fullscreen and participate in the chat, polls, and Q&A. You can also see a list of attendees that have joined that session.
Expo
When you click the Expo button, it will show you the list of exhibitor booths. You can also view booth lists by category.
While in the booth, you can do the following:
View videos
View the company details
Check out the available offers
Buy products
Join the live streaming
Download documents
Chat with company representatives - click the chat icon to start chatting
Request for a meeting or drop your name card - click the button under Company Details
People
The people button will show you all the attendees at the event. You can click the attendees' names to see their profiles.
The People menu has 3 tabs that will show you different categories:
All Attendees - click the attendee name to view their profile. There is also an option to connect, chat, and book a meeting with them from their profile.
Connections - this will show all your attendee connections.
Suggested - this will show the list of attendees with the same interests as you.
Chats
The chat button lets you access all the chat rooms for different sessions, lounges, and exhibitors' booths. You can also see your direct messages here to other attendees. You can send messages from here without going to the particular sessions or accessing the attendees' profiles.
When you click a chat room or an attendee, it will show you the conversation thread, and at the bottom, you type your message.
A compose button at the lower-left corner allows you to search for an attendee and send them a message.
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