A QR code is a machine-readable code consisting of an array of black and white squares, typically used for storing URLs or other information for reading by the camera on a smartphone.

As an attendee of an in-person event, you will have your own QR code that you can present to event staff and exhibitors for different purposes. You can use it to check in to the event or give your personal information without having to write down anything. You simply show the QR code for them to scan!

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Where can I get my QR code?

1. QR code from the attendee app

After logging in to the attendee app, you will see your profile icon in the upper right corner. Click that icon to see your profile options. Next to your profile picture and name, you will see a QR icon, click that to see your QR code.

2. QR code from your order confirmation email

After registering for the event, you will receive an order confirmation email. In that email, there should be a PDF attachment where you'll see the QR code.

3. QR code from your Account

Login to your Accelevents account. Click My Tickets then click the Event Logo. on the upper right corner, click the Download button. Open the file to see your QR code.

If after logging in you don't see the screen above, click your Profile in the upper-right corner then select My Tickets.

How do I use the QR code?

1. Use it to check in to the in-person event

When you get to the event venue, you can present the QR code to a staff member and they will scan it to check-in. Instead of printing your order confirmation email or the PDF attachment, you can show them a screenshot of your QR code through your phone. While there is also an option of giving them your name and email address, it's much faster to scan the code, especially if the line queue is long.

In some events, a kiosk may be available where you scan your QR code to check in and print your attendee badge. This feature is still in BETA. Click here to learn more about checking in and printing the badge through the kiosk.

2. Use it to give your information to exhibitors

If you want to give your personal information to exhibitors, there is no need to give them your calling card or write down your information. Simply present the code to them. The exhibitor will do the rest, they will scan the QR code and it will automatically get the information you gave during registration (first and last name).

The image below is what exhibitors will see after scanning your QR code.


Frequently Asked Questions

If I scan the QR code directly from my mobile camera, would I be able to check in?

  • No, when you scan the QR code directly from your mobile camera and not through the Admin App or Kiosk, there is no link attached to the QR code. The code must be scanned through the app to check in to the event.

The QR code from the app and the PDF attachment does not look the same, will it still work?

  • Yes, they look different but it has the same functions and the same information.

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