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Check-In and Print Your Badge Through the Kiosk

Check-in faster and hassle free by scanning your QR code through the Kiosk

Written by Ariane Ramirez

Check-in on your own and print your badge too

Attendees in an in-person event can now check in through a kiosk using an iPad. This makes check-in faster and hassle-free. Scan the attendee QR code or search for the registration through the kiosk to check in. If the event is also using badges, the badge can be printed after check in.

Notes:

  • Please ensure you install the latest app version to see the latest updates.

  • For in-person events, logging in to the Attendee App does not count attendees as checked in to the event. Attendees must check in at the event venue via Kiosk or staff assistance.

  • Recurring events are not accessible through the admin app.

Kiosk Check In

In the Kiosk, you'll see two options for checking in: scan the QR code or search for the registration.

Check In with QR Code

  • Click Check in with QR Code from the touch screen

  • Hold up the QR code to face the camera. This will scan the code.

    Note: You can also switch to the device's front camera if needed

  • Click Check In

Check In with Search

  • Click Check in with Search from the touchscreen

  • Enter your information (e.g., full name, email address or company)

  • Select your profile

  • Click Check In

Print the Badge

If the event is printing badges, the next step after checking in is to print the badge (see image above) by clicking Print Badge.

  • Click Print Badge

  • Click Update and Print Badge

  • Claim your badge from the printer or staff member

Upload a Profile Picture and Update other Information in the Kiosk

In some events, you may see a Confirm Page to check your information and edit if needed. Profile pictures can also be updated in this page. Tapping this icon activates the iPad's camera, allowing attendees to take a profile photo. They’ll then have the option to retake the photo or proceed with the one captured. When done, they can click Print Badge.

Sign the Disclaimer in the Kiosk

A disclaimer can also be displayed at the kiosk, this will appear as a pop-up in the kiosk after the check in / check in and print badge button is clicked. The disclaimer message will show and an area where attendees can write their signature. The signature will be saved in the Ticket Holder report as an image URL in the signature column.

Let Attendees Re-Check In

If your event spans multiple days and you’d like attendees to check-in again, you can enable the "Allow Check-In Re-Entry" setting. This allows QR codes to be scanned multiple times using the Kiosk or Admin app, with each check-in recorded in your event Analytics. Here's how it will look in Kiosk mode.

Notes:

  • Attendees can check in multiple times without being checked out first, even on the same day.

  • We’re developing an optional setting that will require attendees to check out before checking in again—stay tuned for updates!

Seat or Booth Number in the Kiosk

If you're using the seating chart feature, the seat number, table number or booth number will show in the kiosk when the attendee's profile is displayed on the page.

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