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Event Notifications

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over a week ago

During the event you may get some event alerts and notifications. These can be push notifications, badges It can be someone sending you a direct message or someone requesting to connecting with you or an event announcement. Learn what notifications you may receive when you're logged in through a browser or attendee app.

Event Notifications

1. Push Notifications

These are the floating alerts you see at the bottom left of your browser. If you're using the attendee app, you'll see this on your lock page, or top banner, or the full message will open automatically depending on where you are in the app. You are notified in real-time and it will also tell you how long ago was the notification.

These are the messages you will receive through the push notifications:

  • Event announcements

  • Upcoming session reminder

  • Meeting requests (for browser only)

  • Upcoming meeting reminder

  • Session schedule changes

  • Tagged chat messages (for the virtual event hub only)

Notes:

  • You will still receive push notifications even if you don't allow notifications on your browser.

  • You need to enable notifications for the attendee app in your mobile device to receive push notifications.

2. Bell Icon

On top of the browser or attendee app, you'll see a bell and if you have a notification, you'll see a red badge and the number represents the number of notifications you haven't opened yet. You are notified in real-time and it will also tell you how long ago was the notification. When you click on the bell, the badge will disappear and you'll the list of notifications. From the notifications list, you can accept or reject requests, and delete old notifications.

You'll get the red badge on the bell icon to notify you about these activities:

  • Connection requests / accepted / rejected

  • Meeting requests / accepted / rejected

  • Received / rejected / missed calls

  • Past push notifications

  • Past welcome video

Note: For those notifications that require a response like "accept" or "reject", once a response has been selected that response notification would disappear.

3. Chat Icon

Beside the bell, you'll see a Chat Icon and you'll get a red badge if you receive a direct message and the number represents the number of messages you haven't opened yet. Badges will not appear for chatroom messages and personal tags.

4. Sound Notifications

If you're accessing the event through the browser, you can get sound alerts for chats and direct messages. You can check these settings in your profile. If the sound notifications are turned on in your profile but you don't hear anything, make sure that your browser notifications are also turned on.

If you're accessing the attendee app, there wouldn't be any sound alerts.

5. Email Notification

During the event, you may also receive an email notification if you are offline or logged out of the event if there is a connection request or meeting request. You can edit this settings in your profile.

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