The Push Notification Feature
This feature lets you send notifications to your attendees in the event hub. It will appear as a pop-up on the lower left corner of the event hub.
You can use this feature to catch your attendees' attention for any announcements you may have for your event.
Send Push Notifications
In your admin console, navigate to the Engage tab
Select Send Push Notification
Click Create New
Push Notification Settings
When creating a push notification, you must enter the title and message. If you don't add an icon, the Accelevents icon will be the default Accelevents icon.
Push Notification Appearance
The message in the push notification can show approximately 95 characters. If your message is longer than that, it will display a "Show More" hyperlink in the lower right-hand corner of the notification. When clicked, the push notification box will expand and double in size, and the rest of the message can be seen using the side scroller.
Push Notification Behavior
You can create and send unlimited push notifications.
There is no limit to the number of characters in the message.
Push notifications will still show if the user has pop-up blockers or has disabled other notification browser settings.
Push notifications can be seen by attendees as long as they are in the virtual hub, even inside a session or other areas in the hub.
The push notification will stay on the page unless the user clicks the "x" on the box.
Closed push notifications can be retrieved through the bell icon.
Multiple push notifications will stack above each other if unclosed. The most recent one will be on top.
About five push notifications can be simultaneously on the screen, depending on the screen size.
Push Notification Limitations
You cannot resend push notifications.
Push notifications will not appear on the event landing page.
Attendees cannot opt out of push notifications.
Push notifications do not come with a sound alert.
Push notifications cannot be moved to a different area.
Push notifications will work on all browsers except Internet Explorer.
Push Notifications on the Attendee App
This feature is still in BETA, and we're still improving its behavior in the app.
Only the title and message will appear
The Accelevents icon will show on the lock screen and top banner
No icon will show in the app
Links in the push notification are clickable and will redirect to the mobile's browser.
Old push notifications can be accessed from the bell icon.
Approximately 140 characters will show on the lock screen
Approximately 70 characters will show on the top banner
When clicked from the lock screen or top banner, it will redirect to the app, but it will not open the push notification in the app.
The push notification does not have a scroller, so for long messages (over 1800 characters), the user may not see the OK button at the bottom to close it.