While in the Attendee App, attendees can request a meeting with other attendees by clicking the calendar icon in the other attendee's profile or from the private chat thread with the attendee. From here, attendees can indicate the preferred meeting date and time and add a note to the request. Attendees can also view all meetings and be able to accept, reschedule, or reject meeting requests.
Important Notes:
The app's meeting feature does not include virtual meetings. To do virtual meetings, attendees must log in through a browser to start the video call.
For in-person or hybrid events, the meeting schedule may show in the event's timezone instead of the attendee's local timezone if the Static Event Time is enabled.
Attendees can book meetings even before the event starts, as long as they have pre-event access to the attendee app. Meeting time slots are available during the pre-event access dates and actual event dates.
Please ensure to install the latest app version to see the latest updates.
If you don't have the app yet, you can download it from the App Store or Google Play. Log in and enter the event once you have the app on your phone.
Request Meetings Through the Attendee App
There are many options as to where attendees can request for a meeting, and it's usually where you can find the attendee's profile or the calendar icon. You can also request meetings with exhibitors.
Through the People Tab
The People menu will show all the attendees that have logged in to the app. Click Request a Meeting from the profile tile to open the page where you can enter the meeting details.
Through a Direct Message
In the attendee's profile tile, you can click chat to open a private message thread with the attendee. In that page, there's yellow calendar icon at the upper right corner where meetings can be requested.
Through Exhibitor Booths
Inside exhibitor booths, the company representatives will have a calendar icon that will allow attendees to book a meeting with that exhibitor.
Meeting Request Details
When requesting a meeting, the date should be entered. The available dates are the pre-event access dates and actual event dates.
The timezone selected is the logged in attendee's timezone. If this is an in-person event, make sure to select the event's timezone to ensure there is no confusion.
The time slots displayed are the other attendee's available time slots. If there are none, then they are either already booked for those times or they removed the slots from their meeting availability in their profile. If no schedule is available, it's best to reach out to the other attendee to check if they can open up a slot.
Locations may be provided for in-person events. The other attendee's time slot will still show even if that time is not available for the chosen location. If you try to book it and the location is not available, you will get an error. Try selecting a different location or time slot instead.
Add an optional note that the other attendee will see when they click the meeting in the app.
After sending the request, the other attendee will get an email notification about the request.
Meeting Request Notifications
Bell Icon
If there's a new meeting request, a red badge in the bell icon will appear in the app. Click that to see the notification and accept the request. A red badge will also appear when meetings are accepted, rejected, canceled or rescheduled.
People Tab
A red badge will also appear in the attendee app's People tab if there's a new request. On top of the attendee's profile card, there's a banner that would indicate if there's a request, or if the meeting is scheduled, or if you're still waiting for the other party to reply. The badge will disappear once there is a response on the request.
An email notification will be sent for meeting requests. There are buttons to see the attendee's profile, accept or decline the request and to view the meeting.
Note: There are no push notifications in the app for requests.
View Meetings
Meetings can be accessed in 2 different areas in the app:
My Meetings - this will show pending, cancelled and approved meetings
My Schedule - this will show only approved meetings and preferred sessions too
Reschedule, Cancel or Decline Meetings
The meeting in the app will display the "Accept" and "Decline" button. To see the other options, click the 3 dots to see the option to propose another time or send a chat message. You can also click the meeting to see all options.
Meeting Reminders
Attendees may receive a reminder email 30 minutes before the meeting, and five minutes before the meeting, they should receive a push notification. Admins can turn off the reminders if not needed and customize the push reminder message and schedule.
Set Your Meeting Availability
To set your availability, click your Profile at the top of the screen, then select Settings - this will show you the meeting settings, messaging, notifications, visibility, and availability.
