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What Can Be Customized in the Attendee App?

Remove items that you may not need for your attendee app to avoid confusion

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over a week ago

Add, Remove, Rename, and Rearrange Buttons in the Attendee App

To ensure your attendees have the best experience using the attendee app, you must set it up to fit your attendee needs. In this article, you'll learn which items you can add, remove, rename, and rearrange in the attendee app. You'll also learn which colors and images will show in the app.


Landing Page

What can be hidden in the attendee app's landing page?

All the Configure Navigation tabs can be hidden from the app's landing page. You can also rename them. The settings will apply to both app and browser.

Notes:

  • You cannot hide the event name, date and time, attendee tickets, and the Event Host at the bottom.

  • When the event is already open, the landing page will be skipped. When they click from the My Events Page, it will redirect them to the lobby.

Which landing page labels can be renamed?

The items above that you can hide / show can all be renamed. The setting will reflect both in the app and browser.

Which items can be rearranged in the landing page?

The event landing page menus cannot be rearranged in the app. The setting will only apply in a browser. In the app, this is the arrangement:

  • About

  • Sponsors

  • Speakers

  • Agenda

  • Exhibitors


Lobby

How can I add a new button to the app?

You can add a custom lobby tab from your admin console. It will appear in the lobby through a browser and as a button in the app's lobby. You can also customize the icon of your custom lobby tab. You can add up to 14 custom lobby tabs.

Note: You cannot add a button / menu at the bottom navigation.

Go to Event Design > Event Hub > Lobby > + Add Custom Tab.

What buttons can be hidden in the lobby?

In the image below, everything with a red box is an item you can hide in the attendee app. Note that if these features are hidden or disabled, they will also be disabled when the event is accessed through a browser.

Note: You cannot hide My QR, Lobby and Menu.

These items can be hidden in:

Event Design > Event Hub > Lobby

  • Feed

  • Sponsors

  • Info Desk

  • Gamification

  • Agenda

  • CE Credits

Event Design > Event Hub > Navigation

  • Main Stage Sessions

  • Lounges

  • People

  • Expo

Event Design > Event Website

  • Venue Map

Engage > Meetings > Configuration

  • My Meetings

Which lobby labels can be renamed?

In the image below, the items in the green boxes are the items that you can rename. Each button's function will remain the same even if you rename them. Note that the new name will also be reflected in the event it is accessed through a browser.

Notes:

  • You cannot relabel My Meetings, My QR, CE Credits and Menu.

  • You cannot change the icons except for custom lobby tabs.

These items can be renamed in:

Event Design > Event Hub > Lobby

  • Feed

  • Sponsors

  • Info Desk

  • Gamification

  • Agenda

Event Design > Event Hub > Navigation

  • Lounges

  • Lobby

  • People

  • Expo

  • Main Stage Sessions

Event Design > Event Website

  • Venue Map

Which buttons can be rearranged?

The app's lobby buttons, which are also lobby tabs in the browser, are the only buttons that can be rearranged. This includes custom lobby tabs.

Go to Event Design > Event Hub > Lobby > Drag the rearrange icon.

What colors carry over to the app?

The session track colors carry over to the app.

The exhibitor booth name and short description text colors carry over to the app.

What event images carry over to the app?

Not all event images added through the admin console, like the expo background image or the call to action button image, appear in the attendee app. The items below are the only images that will show in the app.

Area

Images

My Events Page

  • Logo

  • Sponsor Attendee Mobile App Image (app carousel)

Landing Page

  • Landing page banner

  • Sponsor logo or card image

  • Sponsor Attendee Mobile App Image (app carousel)

  • Exhibitor logo

Lobby

  • Lobby banner

  • Sponsor logo or card image

  • Sponsor Attendee Mobile App Image (app carousel)

Expo

  • Logo

  • Expo banner

  • Exhibitor card image

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