Lounges allow attendees to interact and meet through a live forum and share their thoughts about a specific topic

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over a week ago

The Lounge feature allows you to create a room or a lounge where you can feature specific topics by adding posts, images, videos, and an option to meet people through a live forum. Attendees are also welcome to create discussion posts and add pictures and videos. Attendees can access lounges in the event hub through a browser and the attendee app.

What can attendees do in a Lounge?

A lounge can be used as a "hangout" place. If you're taking a lunch break from your day-long event, attendees can enter the lounge and meet other attendees. You can set discussion topics for each lounge so attendees with common interests can gather and learn more about it. The lounge is open throughout the event, so attendees can enter whenever possible. Here's what they can do in the lounge:

  • Chat with other attendees in the lounge.

  • Post and comment in the Discussion tab.

  • Download documents and see links associated with the lounge.

  • See the list of other attendees who have joined the lounge through the Members tab.

  • Connect, chat, call, and book a meeting with the other attendees who have entered the lounge by clicking the attendees' profile buttons in the Members tab.

  • Share photos and videos that may be relevant to the topic.

  • Hop into a live group video call with other attendees through the forum. This allows them to interact better with other lounge attendees through audio and video.

Enable Lounges

  • Go to your Event Website tab

  • Click Virtual Event Hub

  • Click Navigation

  • Enable Lounges

Create a Lounge

  • Access your Virtual Event Hub

  • Click the Lounges tab from the left-side navigation

  • Click + Add Lounge

Note: Attendees cannot create lounges

Lounge Settings

  • Add a Lounge Name

  • Add a Lounge Description

  • Add a photo (72 x 72 pixels)

  • Add a Banner Photo (1200 x 200 pixels)

  • Click Submit

Join a Lounge

Click the Join button to enter the lounge. After joining a lounge, the button will change to Enter when you try to enter again.

Lounge Features

Aside from the chat area on the right side, you will see these tabs in the lounge:

1. Discussion

Allows everyone to post content to the lounge. Attendees can add images and share links. There is also a comment option for each post. A "Join Now" button is available, and it will take you to the Live Forum tab. Also, there is an option to upload documents and links, which everyone in the lounge can view and download.

2. Members

This will list all the people who have entered the lounge. Click on the profile to see the other information about the attendee. You can connect, chat, and meet with them by clicking the buttons below their profile picture.

Note: If you leave the lounge, your profile will remain in the Members tab.

3. Photos

Anyone in the lounge can upload images (200 x 200 pixels JPG, PNG, and GIF) for other lounge members to see.

4. Videos

All members in the lounge can upload videos (up to 1GB) that other lounge participants can view. After uploading, you can modify the video's title and description (coming soon!). To make changes, hover the mouse pointer over the video and click the Edit icon.

5. Live Forum

Anyone in the lounge can join the live video group call. You can turn on your camera and microphone, share your screen, and raise your hand while in the forum. You can also see a list of people currently in the forum. Up to 25 can be on camera simultaneously, and up to 250 can be in the Live Forum session. To leave, click the red phone or simply move to another tab in the lounge.

The forum has the same controls as a workshop session, except for creating breakout rooms. But as an admin, you can manage attendee permissions inside.

6. Chat

Attendees can also chat in the lounge, just like in the lobby and sessions. The chat transcript can also be downloaded from the Analytics tab.

Exit the Lounge

To exit, click the back arrow at the top of the screen. This will bring you back to the main lounge page, where you can join other lounges. You can also click the other tabs from the left-side navigation to move to a different part of the event.

Lounges in the Attendee App

You can click Lounges from the lobby and then click the specific lounge to enter. The features are similar to the hub accessed through a browser, except for the following:

Not available in the Attendee App

Available Only in the Attendee App

Live Forum

Upload Documents & Links

The Live Forum feature is unavailable through the app, but everything else exists. Attendees can post in the feed and chat, upload files, and see the list of people who entered the lounge.

Admins can also create and edit lounges from the app. Just click the + Create button and add all the necessary information. These buttons are available only for event admins.

Add Lounge Restrictions

If you want specific ticket types to join lounges, you can add a restriction to tickets.

Frequently Asked Questions About Lounges

Can attendees create Lounges?

  • No

Do attendees need permission to enter the Live Forum?

  • No, they can automatically enter when they click Join Now. They need to set up their mic and cam before entering.

What analytics are there for lounges?

  • You can know how long an attendee stayed inside the lounge and how many times the attendee entered the lounge.

Can I turn off the forum or the other features in the lounge?

  • No. Currently, all tabs/features are set to be available for all lounges.

Can attendees be kicked out of a Lounge?

  • You can remove them from the forum or ban them from chatting, but you cannot altogether remove them from the lounge.

Can attendees be removed as members of the lounge?

  • No, their profile will remain in the Members tab once they enter.

Would you be able to change the colors for the lounge?

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