Lounges allow attendees to interact and meet through a live forum and share their thoughts about a specific topic

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over a week ago

The Lounge feature allows you to create a room or a lounge where you can feature specific topics by adding posts, images, videos, and an option to meet people through a live forum. Attendees are also welcome to create discussion posts and add pictures and videos.

What can attendees do in a Lounge?

A lounge can be used as a "hangout" place. If you're taking a lunch break from your day-long event, attendees can enter the lounge and meet other attendees. You can set discussion topics for each lounge so attendees with common interests can gather and learn more about it. The lounge is open throughout the event, so attendees can enter whenever possible. Here's what they can do in the lounge:

  • Chat with other attendees in the lounge.

  • Post and comment in the Discussion tab.

  • Download documents and see links associated with the lounge.

  • See the list of other attendees who have joined the lounge through the Members tab.

  • Connect, chat, call, and book a meeting with the other attendees who have entered the lounge by clicking the attendees' profile buttons in the Members tab.

  • Share photos and videos that may be relevant to the topic.

  • Hop into a live group video call with other attendees through the forum. This allows them to interact better with other lounge attendees through audio and video.

Enable Lounges

  • Go to your Event Website tab

  • Click Virtual Event Hub

  • Click Navigation

  • Enable Lounges

Create a Lounge

  • Access your Virtual Event Hub

  • Click the Lounges tab from the left-side navigation

  • Click + Add Lounge

  • Add a Lounge Name

  • Add a Lounge Description

  • Add a photo (72 x 72 pixels)

  • Add a Banner Photo (1200 x 200 pixels)

  • Click Submit

Join a Lounge

Click the Join button to enter the lounge. After joining a lounge, the button will change to Enter when you try to enter again.

Lounge Features

Aside from the chat area on the right side, you will see these tabs in the lounge:

1. Discussion

Allows everyone to post content to the lounge. Attendees can add images and share links. There is also a comment option for each post. A "Join Now" button is available, and it will take you to the Live Forum tab. Also, there is an option to upload documents and links, which everyone in the lounge can view and download.

2. Members

This will list all the people who have entered the lounge. Click on the profile to see the other information about the attendee. You can also connect, chat and meet with them by clicking the buttons below their profile picture.

Note: If you leave the lounge, your profile will remain in the Members tab.

3. Photos

Anyone in the lounge can upload images for other lounge members to see (200 x 200 pixels JPG, PNG, and GIF.)

4. Videos

All members in the lounge can upload videos (up to 5GB) that other lounge participants can view. After uploading, you can modify the video's title and description (coming soon!). To make changes, hover the mouse pointer over the video and click the Edit icon.

5. Live Forum

Anyone in the lounge can join the live video group call. You can turn on your camera and microphone, share your screen, and raise your hand while in the forum. You can also see a list of people currently in the forum. Up to 25 people can be seen on the screen. To leave, click the red phone or simply move to another tab in the lounge.

Note: If you're looking at yourself, you may appear mirrored once your camera is on, but other attendees will see you just fine.

Exit the Lounge

To exit, click the back arrow on top of the screen. This will bring you back to the main lounge page, where you can join other lounges. You can also click the other tabs from the left-side navigation to move to a different part of the event.

Frequently Asked Questions About Lounges

What can attendees post in the Lounge?

  • The attendees can post discussions, photos, and videos

Can attendees create Lounges?

  • No, this is limited to event admins

Who can enter the Lounge?

Who can post discussions, photos, and videos in the Lounge?

  • Anyone who can access the lounge

How many people can be inside the Live Forum?

  • Up to 25 can be on camera at the same time

  • Up to 250 can be in the Live Forum session

Do attendees need permission to enter the Live Forum?

  • No, they can automatically enter when they click Join Now. They need to set up their mic and cam before entering.

Can you control other attendees' cameras and microphones as an event admin?

  • Yes! Click the Participants icon at the bottom of the screen to see the list of attendees in the forum. From there, you can turn on / off their cameras and mic.

  • Attendees will be asked for confirmation before their camera and microphone are enabled.

Can gifs be added?

  • Yes, for Windows. We're still working on having it work for Macs as well

Can Forum chats be downloaded?

  • Yes, you can do that in your Analytics tab

What analytics are there for lounges?

  • You can know how long an attendee stayed inside the lounge and how many times the attendee entered the lounge.

Can I turn off the forum or the other features in the lounge?

  • No. Currently, all tabs/features are set to be available for all lounges.

Can attendees be kicked out of a Lounge?

  • You can remove them from the forum or ban them from chatting, but you cannot altogether remove them from the lounge.

Can attendees be removed as members of the lounge?

  • No, their profile will remain in the Members tab once they enter.

Would you be able to change the colors for the lounge?

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