When are Attendees Asked for a Password?
Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over a week ago

Easier Access to the Event

Accelevents has made it easier for attendees to join the event without creating or entering a password. We have eliminated the step to create a password during registration, and by clicking the Join Event button from the order confirmation email or clicking the magic link, attendees can access the event online without entering a password.

But sometimes, you may need to create or enter a password, depending on what buttons you click.

It will ask you to enter a password if...

1. If you click the Sign in or Login button on the event landing page.

2. If you click the Sign In button when registering for the event.

If you're an existing user and you have previously created a password, you can sign in to your account, but if you don't want to enter your password, just register by entering your name and email on the Buyer Details.

3. If you access the Virtual Event Hub Portal directly

If you are given the direct link to access the virtual event hub, It will ask you to enter a password if you have previously created one, and if not, it will ask you to click the magic link sent to your email.

When are attendees NOT asked for a password?

If they are already logged in, they will not be asked for a password when they try to enter the event. You will know if you are logged in when you see your name in the upper right corner of the page.

If they click the Magic Link button from their email. Clicking it will log them into the event if the event is already open. Click here to learn more about the Magic Link.

If they click the Join Event button from the order confirmation email. Clicking it will log them into the event if the event is already open.

Did this answer your question?