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Build a Venue & Seating Chart
Build a Venue & Seating Chart
Whitney Harriss avatar
Written by Whitney Harriss
Updated over a week ago

Assigned Seating Through the Venue Designer

Setting up a venue? Don't stress! Follow our tips to make seating charts a breeze. The Venue Designer feature allows you to design the layout of your venue and create a reserved seating chart through a drag-and-drop builder.

Once you create your ticket types, you can design your venue and create your assigned seating chart. You can click here if you still need to create your ticket types.

1. Enable Assigned Seating

After creating the ticket types, you'll need to select which ones will be included in the assigned seating chart.

  • Open the ticket type of editing

  • Go to Advanced Settings

  • Enable Assigned Seating

  • Click Save.

  • Repeat this for all ticket types that will be included in the seating chart.

Note: Assigned Seating is available for free and paid tickets. It's not available for Donations.

2. Open the Venue Designer

Below the ticket list, you'll find the Open Venue Designer button. If this is your first time opening the Venue Designer, you'll see a quick 60-second tutorial. We highly suggest taking a look at this!

3. Upload Images

This is an optional step. If you have a reference chart or a background image, you can upload that to the Venue Builder. This will make it easy for you to layout your seats! We suggest keeping things simple so your chart is easy to understand.

4. Add Seats

To add tables or individual seats to your venue, click the “Table” or “Row” icon on the left-hand toolbar. 

For Tables: Select your table shape, and then on the right-hand side, set the number and location of the seats at the table. You can place your table in the spot it will be at your venue by left-clicking on your trackpad or mouse.

For Individual Seats: Select the Row tool and choose whether you would like to set an individual row or set multiple roles at once.  Click where you would like the row to begin and drag to where you would like it to end to set the row(s).

5. Assign Seats to Ticket Types

After designing the layout of your venue it’s time to designate seats for each ticket type. The ticket types you created in step one will appear as categories on the right side of the Venue Designer. To assign a seat or a whole row, select the seat(s) and then select a ticket type from the Category section on the right-hand toolbar.

6. Add Seat Labels and Numbering

Each seat must be labeled so that attendees can easily determine their seat row and number when they get to the venue.

Purchasing entire tables:

  • The Ticket Type you set up in Step 1 must have the same number of seats available as the table you are assigning it to. (For more on Ticket Bundles, click here).

Multi-Level Pricing:

  • If you have multiple pricing options per seat such as an ‘Adult’ and ‘Child’ price you set that up too! In Step 1 when creating the ticket types just set that same ‘Category’ for each of the ticket types that you would like to group while setting up the ticket types

  • Tip: You can assign tickets a category when you create them using the Set-Up Tickets tool.

  • For more on Multi-Level Pricing, click here


7. Add Other Venue Features

Add other important venue features like restrooms, bars, stages, and exits using the very last icon on the lefthand toolbar in the Venue Builder.

8. Save and Test

To save your seating chat, close the Venue Builder. A pop-up will ask if you want to save your plans before exiting.

You can go to your event page and try to purchase a ticket; the seating chart you created should show after clicking the buy button.

If you have tickets that are not part of the seating chart, they will show below the seat picker.

To make any edits, simply reopen the Venue Builder and click the publish button in the upper left of the Venue Builder to save your edits.

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