If the registrant paid you directly (e.g., cash, check, bank transfer), you can process their registration through the Add Attendee Tab in your admin console and select the Payment Type as Cash or Check. Your staff members can also do this through the Event Staff Portal.
Processing Cash or Check Payments for Tickets
Enter the Payment Through the Admin Console
Go to Attendees > Add Attendee in your admin console
Select the ticket type
Select Cash or Check for Payment Type
Click Continue to finish the registration process
Enter the Payment Through the Staff Portal
If one of your volunteers (staff team member) is entering the payment, they can access the Event Staff Portal from your event landing page.
Access the event landing page.
Click Event Staff
Select Sell Event Tickets
Select the ticket type
Select Cash or Check for Payment Type
Click Continue to finish the registration process