If you need to update the attendee information in bulk, you can send us a CSV file with all the fields that need to be updated.
Important Notes:
Ticket Id should be the first column in the CSV - this will identify which registration must be updated. This is the only required column.
Email addresses will not be updated, but you can include it in your CSV for reference
Column Headers must be the same as the ticket holder order form questions
The ticket buyer information will not be updated, this update is only for ticket holders
Updating an Image and Conditional Question Field will not work through CSV upload.
Answer Formats
Field Type | Answer Format |
Text | This can letters, numbers, and characters |
Number | Numbers only |
Date | MM/DD/YYYY |
Dropdown | The answers should be identical to the values in the dropdown
If you're using the default Country and State fields, the values should also be identical to what we have available in our dropdown |
Multiple Choice | Multiple answers should be separated by a pipe | without any extra spaces. The values should be identical to the values in the multiple-choice question
Example:
Answer 1|Answer 2|Answer 3 |