Send Reminder Emails to Your Attendees

Ensure that your attendees show up to your event!

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over a week ago

Sending Reminder Emails to Your Attendees

Before your event starts, it's good to remind your attendees about it. Some may have registered early and need to remember about it. You can send them an email reminding them of when it will start, instructions on how to log in, and details on contacting you if they need help logging in.

Important Note: If you're using the attendee app for an in-person event, please check out the article on how to make the Join Button appear in the reminder email and redirect the button to the app.

Other Notes:

  • You can only send up to 5 reminder emails, but if you have a paid plan, you can contact support to increase this.

  • You can still send reminder emails after the event ends.

  • There is a drafted reminder email, which you can use if you want. You should see a JOIN EVENT link in that draft. When attendees click that link, they will be redirected to your event page.

Create a Reminder Email

  • Go to Registration > Order Confirmation

  • Go to Confirmation Emails

  • Scroll down to Reminder Emails

  • Click Create Schedule
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Send a Test Reminder Email

To send a test email, while in the editor, select any event admin's email address from the Send Reminder Test drop-down field and click the Send button.

Advanced Email Template Builder for Reminder Emails

For higher plans, you can access the advanced email template builder to customize the look and content of your reminder email further. You can add buttons and links and customize the background color, buttons, and more to match your branding. You can also delete sections that you may not need.

  • Go to Registration > Order Confirmation

  • Click Advanced Email Template Builder under Reminder Email Template

  • Click Confirm on the pop-up to switch to the advanced email template builder.

  • Click Load Email Template Builder to start editing.

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