Before your event starts, it's good to remind your attendees about your event. Some of them may have registered early and have forgotten about it. You can send them an email reminding them of what time it will start, instructions on how to login and details on how to contact you if they need help logging in.

Creating a Reminder Email

To create a reminder email follow these steps:

  • Go to Registration > Order Confirmation

  • Click Create Schedule

  • Enter the date and time to schedule when the email will be sent

  • Add your subject line and email content

  • Click Schedule

Notes:

  • You can only send up to 5 reminder emails

  • You can still send reminder emails after the event ends

  • There is a drafted reminder email in there which you can use if you want. You should see a JOIN EVENT link in that draft. When the attendee clicks that link, they will be redirected to your event page and be logged in automatically.

  • If you send a reminder email when an event has already started, an Access Event button will automatically be included in your reminder email.

Advanced Email Template Builder

This feature is available for Professional Plan and Enterprise Plan. You have more options when using this email template builder.

  • Go to Registration > Order Confirmation

  • Click Advanced Email Template Builder

  • Click Confirm when prompted if you want to switch to advanced email template builder

  • Click Load Email Template Builder

  • The email template builder will load on the current page and it will contain the template of the order confirmation email.

  • You can add or remove the different components of the confirmation email and utilize the different design elements on the right side, making your own customizations.

  • You can add images, links, and file attachments

  • Once done, click SAVE and then you can Exit

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