The Calendar Invite
The Calendar Invite allows attendees to add the event or session to their calendars (Google, Outlook, iCal, and Yahoo) through a browser and the attendee app.
Edit the Calendar Invite Description
The custom description will only appear in the invite if the add to calendar button is clicked from the order confirmation. The default description will remain in other event areas where you can click the add to calendar button.
Go to Registration > Order Confirmation
Select Confirmation Emails
Click the 3 dotted icon next to the Default Email Template, then click Edit
Scroll down to Calendar Invite Description and then type in your description.
Note: For the session calendar invite, the direct link to the session will appear in the description if it's a virtual session and if the add to calendar is clicked through a browser (not the attendee app).
Add the Event to the Calendar
There are several areas where attendees can find the "Add to Calendar" button.
1. Event Page
appear in the About tab below the date and time
2. Confirmation and Reminder Email
On top
In the body
At the bottom
3. Attendee App
appears on the app's event landing page through the 3 dot menu on the upper right
Add the Session to the Calendar
Hybrid and Virtual Events
When the hybrid and virtual events agenda is accessed through a browser, the add-to-calendar icon appears for future sessions. The direct link to the session will appear in the invite's description.
Note: If the session's add to calendar option does not appear for your hybrid or virtual event, please contact us to fix it. It's possible that your event format was in-person when the session was created.
In-Person Events
The session's add-to-calendar icon in the browser is hidden for in-person events, as the session direct link will not work for in-person events.
Attendee App
However, if in-person attendees access the attendee app, they can add the session to their calendar, and that calendar invite will not have any links. The "add to calendar" option is only available if you're already inside the event and not on the landing page's agenda.
Frequently Asked Questions
Can I disable the calendar invite feature or just one of the calendar invite types?
The calendar invite cannot be disabled. However, the calendar invite will be hidden if you hide your event dates from your landing page. To hide your event dates, please contact our support team to have this done. Click here to learn more about what else will be hidden.
What can I edit in the calendar invite?
The only area that you can edit is the description area for the event calendar invite.
There is no option to change the calendar invite label, date, and organizer.
There is no option to edit the description area for the session calendar invite.
Can I add images or videos to the calendar invite description?
No, that's currently not an option. It will not reflect when added to the calendar.
Can I add formatting to the text?
No, that's currently not an option. It will not reflect when added to the calendar.