The Advanced Email Template Builder allows you to customize your order confirmation or reminder email further. You can add buttons and links and customize the background color, buttons, and more to match your branding. You can also delete sections that you may not need.
Important Notes:
This feature is not available for Free, and Starter Plans
Editing your confirmation email using the advanced template builder will override the default email template.
You can only create 1 template
You cannot upload documents or video files to the template
All parts in the template can now be deleted or edited (e.g., Accelevents logo, ticket type, ticket name)
You may need to change your settings if the images are not on the email through your Gmail account. Click here for more information.
Advanced Email Template Builder
Go to Registration > Order Confirmation
Go to Confirmation Emails or Reminder Emails
Open an email for editing
Select Advanced Template
Click Confirm
Click Open Builder
Editing the Advanced Email Template
The left side of the screen shows the template, where you can edit, add, and delete content. The right-side menu shows the components you can add to your email.
Add Merge Tags
Add merge tags to your email to make it more directed toward the recipient. The system will replace these variables with the buyer's contact information and event information present in our system.
For example, you can place a merge tag for the first name in an email template so that the greeting includes the recipient's name rather than a generic "Hello!".
To see the available merge tags, click on an item with text in your template, then click Merge tags from the toolbar above the text.
Reset Custom Template
You can click the "Reset Template" button to start over. However, it's crucial to note that using this option will permanently remove any customizations you made in the template you've previously created. A warning message will appear, indicating that the deleted customizations cannot be restored. To proceed with the reset, click on the "Confirm" button.
Send Test Emails
To send a test email, exit the editor and send it from the main email edit menu.
