The Orders tab allows you to view and download all the ticket purchases. On this tab, you will also be able to edit ticket buyer and holder information, as well as perform ticket actions such as refunding, deleting, attendee blocking, downloading order invoices, resending confirmation emails, and magic link emails.

To access the Orders tab from your admin console, click on Attendees found on the left side navigation and then click Orders from the dropdown.

You can search for orders by entering the name or email address of the ticket buyer or ticket holder on the search bar.

Note: The order purchase date and time should be on your local time when you're looking at the order in the admin console. If you download the report, the time will be in GMT.

Below the order number, you will see the date and time of purchase, along with the name and email address of the ticket buyer. If you want to edit the ticket buyer information, you need to click the 3-dot menu on the outer part of the order.

When you click on the 3-dot menu in the upper-right corner of the order, you'll have the option to do the following:

At a glance, you should see the attendee's name, ticket type, number of tickets purchased, and the amount they paid for the ticket in the order. To edit the attendee's information, click the 3-dot menu under Actions.

When you click the 3-dot menu under the Actions column of an Attendee, you'll have the option to do the following:

You'll have the option to download reports by clicking the Download button.

Note: The order purchase date and time should be on your local time when you're looking at the order in the admin console. If you download the report, the time will be in GMT.