Ever wonder if your attendees are receiving your emails? With Accelevents, you can easily track if the emails are sent and if attendees received and opened them.
You can track these emails:
Order Confirmation
Magic Link Email
Reminder Emails
Engage Emails
Refund Emails
Track Email Sends
Go to Attendees > Attendee Analytics
Find the attendee and click on their name
Go to the Email Activity tab
Click Download CSV to export a file showing the attendee's email analytics
Click View History to view the specific email's history
The Email Activity tab will show the total number of emails sent, the subject line of the emails sent, the current status of the emails, the time of the email's last status update, and the email address it was delivered from if it is in delivered status.
Email Activity History
If a specific email history is viewed, the following information is shown:
Email subject line
Sent date
Status and time stamp
Email Activity Report
In the downloaded file, the following information is shown:
Email Subject Line
Attendee email
Sender email
Open counts
Last email activity timestamp
Status